TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Envoy

    Score9 out of 10
    N/AEnvoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts. Envoy also offer products to help buyers not only manage visitors, but also desks, meeting…

    $0

    for up to 100 entries per month

    Planon Universe

    Score8 out of 10
    N/APlanon is a provider of Smart Sustainable Building Management software, offering a software platform that combines configurable standard software with integration technology, proven best practices and professional services. The Planon platform includes a cloud service, IoT technology, and standardised development tools for customers or third parties. Planon provides an array of software solutions and best practices for different types of organisations and…N/A
    Pricing
    EnvoyPlanon Universe
    Editions & Modules
    Basic
    $0
    up to 100 entries/month
    Standard
    $99.00
    per month per location
    Premium
    $299.00
    per month per location
    No answers on this topic
    Offerings
    Pricing Offerings
    EnvoyPlanon Universe
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EnvoyPlanon Universe
    Considered Both Products
    Envoy
    No answer on this topic
    Planon
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    User Ratings
    EnvoyPlanon Universe
    Likelihood to Recommend
    10.0
    (15 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    EnvoyPlanon Universe
    Likelihood to Recommend
    Envoy
    Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.
    Incentivized
    Read full review
    Planon
    It's best suited for IWMS like Manufacturing system or Facilities Management, it's highly used in facility management, it's great Space Management having an option of CAD is very useful and Asset Lifecycle Maintenance provide you the great way to optimize the maintenance and helps is great decision driven for optimizing Maintenance
    Incentivized
    Read full review
    Pros
    Envoy
    • Easily track and manage who is in your office.
    • Better security, as you know who is or was in your office.
    Incentivized
    Read full review
    Planon
    • Space Management
    • Asset Management
    • Work Order Management
    Incentivized
    Read full review
    Cons
    Envoy
    • There aren't any features that are hard to use
    • In my opinion, I wish I can have an "idiot button" for visitors to press when they say "This is too complicated..."
    • I wouldn't mind if it were more personalized. Like to change a font color or background to match with a particular user.
    Read full review
    Planon
    • UI issues
    • System is difficult to implement and Complex
    • Pricing is high
    Incentivized
    Read full review
    Usability
    Envoy
    Easy to Setup. Organizations benefit from a simple onboarding procedure. Feature richness. Provides guest pre-registration, badge printing, and security warnings. Customizability Options for customizing the experience include branding, processes, and compliance needs. Integrations. Compatible with other technologies such as Slack, Microsoft Teams, and access control systems. I like it lot.
    Read full review
    Planon
    It's great for Facility Management all the data under one roof, be it Space Management to Asset Management, proper maintenance and planning of work orders and preventive maintenance. Optimising the cost of maintenance and providing better decision making based on available data. Everything's under one roof, but the price is too high and implementation cost is more
    Incentivized
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    Support Rating
    Envoy
    The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.
    Incentivized
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    Planon
    No answers on this topic
    Alternatives Considered
    Envoy
    I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with Envoy very quickly and it has cemented itself as an application of usage within our stack.
    Incentivized
    Read full review
    Planon
    Incentivized
    Read full review
    Return on Investment
    Envoy
    • Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
    • We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
    Incentivized
    Read full review
    Planon
    • Asset Maintenance
    • Space Management
    • Resource Management
    Incentivized
    Read full review
    ScreenShots

    Planon Universe Screenshots

    Screenshot of Connect for AnalyticsScreenshot of Space ManagementScreenshot of Portfolio ManagementScreenshot of Fleet ManagementScreenshot of Connect for Sensor DataScreenshot of Mobile Field Services