Likelihood to Recommend CMS is well suited for automotive manufacturing businesses.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.
Read full review Pros EDI Order Processing Serialized Inventory Tracking Order Processing Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Accounting Finance Complex Inventory Read full review Cons Visual interface Report Customization Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review The speed of bug fixes should be improved by the IFS after sales teams. We saw the difference of responsiveness prior to Go Live and after Go Live, with a change of teams. IFS France is working on that point, and strategically wants to innovate by acting now with two other third-party companies in early 2017, to improve the after sales experience for customers. There is no license model between the full licenses, which gives access to all IFS features, and the light licenses, to get access to a specific module like expense sheet. As a consequence, you must acquire a full access license for one team working only with a dedicated module (e.g. general ledger). Maybe an intermediate type license would be welcome to balance the budget. IFS tries to make prices competitive but you have to consider full upgrades of the product too, where requiring full licenses can be hard on the budget. When you have an Active Directory ecosystem with a trust relationship, users from domain B can't natively access IFS, even if AD sync is in place with domain A. It's important to improve that functionality because many companies have a merge and acquisition context, with SOX constraints sometimes, and avoiding maintaining contacts or local accounts simplifies SOX compliance, or to management of accounts within the company. Read full review Usability CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.
Read full review Support Rating Support is getting better but can still be slow to respond.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.
Read full review Alternatives Considered We have more control over the backend of CMS and the fact it runs on a 5250 emulator it run a lot faster for data entry.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartnerās mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice
Read full review Return on Investment Inventory tracibility Order Processing Customer Integration EDI Processing Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence. Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly. Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch. Read full review ScreenShots IFS Applications Screenshots