SpaceIQ by Eptura vs. Teem by Eptura

SpaceIQ has been nothing but a positive for us. We have become so much more organized in our department and have only scratched the surface with what we can do with it. We are adding layers every week to improve our experience. Literally, the only thing I can think of that they could improve on is response time when it comes to customer service. We have loved SpaceIQ so far and I don't see that changing.

Incentivized

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

Incentivized

• Flexibility for growth. The ability to add new spaces and locations is easy.
• SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
• Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Incentivized

• Flexibility
• Support tickets from room
• Room tracking data

Incentivized

• More training and onboarding resources detailed on site to make it easier for new employees to learn the ins and outs of the site

• More direct integration with Microsoft tools such as Teams and Outlook.
• Functionality more akin to special events check-in that can be used when necessary.

Incentivized

I haven't had any issues with the software to date.

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

Both of these companies have good space planning software solutions, but at the time we were exploring our options they were still building on what seemed to be an antiquated and bloated back-end that was not user-friendly compared to Space IQ. They had many more features than SpaceIQ could offer at the time, but SpaceIQ proved their ability to be agile and implement solutions faster than most tech companies I've worked with. At the time they were more of a startup, but I could see their promise, and we jumped in and have not regretted it one bit. They have continued to deliver innovative solutions even in areas where there were very few pain points. They continue to make things better and it's been great to work with them.

Incentivized

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

Incentivized

• It makes our lives easier.
• We are able to review staff quickly at a glance.
• We are able to reorganize our office space when needed.

• Everything has been great so far. We have been extremely happy with the investment.

Incentivized