Great Functionality and Support
May 17, 2019

Great Functionality and Support

Chase Palmer, CISSP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SpaceIQ

We use SpaceIQ across multiple office buildings in multiple cities. Each office space houses several hundred employees and has 50+ conference rooms. We integrate SpaceIQ with our single sign-on provider using SAML.

Pros

  • Flexibility for growth. The ability to add new spaces and locations is easy.
  • SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
  • Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Cons

  • User provisioning is a little confusing and difficult to use.
  • Being able to edit a user’s information is limited.
  • Employee frustration of being able to locate another employee or conference room is pretty much gone.
  • The time savings alone from not wandering down hallways and cubicle farms recoups the cost pretty quickly.
Okta Adaptive Multi-Factor Authentication (MFA), JIRA Software
SpaceIQ is good for a medium to large business where there are a lot of employees or multiple business offices. A small business probably won’t see the benefit of the product since locating an employee’s desks probably won’t be a difficult task.

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