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Teem by Eptura vs. MutualMind (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teem

    Score8 out of 10
    N/ATeem (formerly EventBoard) is cloud-based software for organizing and optimizing internal events and meetings. Teem allows employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze their company’s meeting and collaboration behavior. Teem was acquired by WeWork in September 2018, and then acquired by iOFFICE in January 2020 after WeWork announced they would sell it.

    $80

    per desk per year

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Pricing
    TeemMutualMind (discontinued)
    Editions & Modules
    Desk Booking
    $80.00
    per desk per year
    Room Booking - Basic Plan
    $150.00
    per room per year
    Room Booking - Professional Plan
    $250.00
    per room per year
    Lobby
    $1,000.00
    per reception device per year
    Room Booking - Enterprise Plan
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    TeemMutualMind (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    TeemMutualMind (discontinued)
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeemMutualMind (discontinued)
    Likelihood to Recommend
    9.0
    (5 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.7
    (3 ratings)
    7.3
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    TeemMutualMind (discontinued)
    Likelihood to Recommend
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Pros
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Flexibility
    • Support tickets from room
    • Room tracking data
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Cons
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • More direct integration with Microsoft tools such as Teams and Outlook.
    • Functionality more akin to special events check-in that can be used when necessary.
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Likelihood to Renew
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Usability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Reliability and Availability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Performance
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Support Rating
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.
    Incentivized
    Read full review
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Implementation Rating
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answers on this topic
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Alternatives Considered
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!
    Incentivized
    Read full review
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Return on Investment
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Everything has been great so far. We have been extremely happy with the investment.
    Incentivized
    Read full review
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    ScreenShots