ERA-IGNITE vs. PTC Service Knowledge and Diagnostics

ERA-IGNITE

3 Reviews and Ratings

PTC Service Knowledge and Diagnostics

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ERA-IGNITE	Score8 out of 10	N/A	Reynolds and Reynolds, headquartered in Dayton, offers the Windows-based ERA-IGNITE dealer management system (DMS). ERA-IGNITE offers a single system with a single unique identifier for every customer, every vehicle, and every transaction.	N/A
PTC Service Knowledge and Diagnostics	N/A	N/A	The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics of smart, connected products (SCP) with an intelligent knowledge base system.	N/A

Pricing

ERA-IGNITE

PTC Service Knowledge and Diagnostics

No answers on this topic

No answers on this topic

Pricing Offerings
ERA-IGNITE	PTC Service Knowledge and Diagnostics
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Best Alternatives
	ERA-IGNITE	PTC Service Knowledge and Diagnostics
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User Ratings
	ERA-IGNITE	PTC Service Knowledge and Diagnostics
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	ERA-IGNITE	PTC Service Knowledge and Diagnostics
Likelihood to Recommend	The Reynolds and Reynolds Company ERA-IGNITE works well for day to day operations at Car Dealerships. It will maintain your customer records. It is lacking a little in mainlining employee records, as you have to switch back and forth between ERA "blue screen" (older version) and IGNITE "point and click" (newer version). Overall, though it will get the job done. Incentivized Laura Ellis Office Manager Read full review	PTC No answers on this topic
Pros	The Reynolds and Reynolds Company I like when you are punching journal entries, checks, etc. you get the schedule balance at the bottom. That is very beneficial. Payable checks are well done. You can pay by invoice or vendor. There are numerous reports that you can create in RMI to help with any specific reporting that is needed. Incentivized Laura Ellis Office Manager Read full review	PTC No answers on this topic
Cons	The Reynolds and Reynolds Company The Financial Statements can only be printed on legal and instead of scrolling through it to look at it you have to navigate it at the top with the arrows. Their time clock is not user-friendly. You cannot just pull up one person and look at their time and make changes. You have to go through like you want to print, look at the time for the employee to find errors, then back out and go into a different screen to correct. Giving employees access to different functions is a nightmare. It is not at all laid out the way Ignite is used, and there are numerous hidden check boxes. Incentivized Laura Ellis Office Manager Read full review	PTC No answers on this topic
Return on Investment	The Reynolds and Reynolds Company Creating numerous reports on ERA-IGNITE is beneficial in seeing where you are getting the best ROI and where you are lagging. Incentivized Laura Ellis Office Manager Read full review	PTC No answers on this topic
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