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Reynolds & Reynolds ERA-IGNITE Review
July 09, 2019

Reynolds & Reynolds ERA-IGNITE Review

Laura Ellis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ERA-IGNITE

The whole company uses ERA-IGNITE. It is used for accounting, Finance, Sales, Parts, and Service. We use it to maintain customer records and process sales, and financial data.
  • I like when you are punching journal entries, checks, etc. you get the schedule balance at the bottom. That is very beneficial.
  • Payable checks are well done. You can pay by invoice or vendor.
  • There are numerous reports that you can create in RMI to help with any specific reporting that is needed.
  • The Financial Statements can only be printed on legal and instead of scrolling through it to look at it you have to navigate it at the top with the arrows.
  • Their time clock is not user-friendly. You cannot just pull up one person and look at their time and make changes. You have to go through like you want to print, look at the time for the employee to find errors, then back out and go into a different screen to correct.
  • Giving employees access to different functions is a nightmare. It is not at all laid out the way Ignite is used, and there are numerous hidden check boxes.
  • Creating numerous reports on ERA-IGNITE is beneficial in seeing where you are getting the best ROI and where you are lagging.
ERA-IGNITE works well for day to day operations at Car Dealerships. It will maintain your customer records. It is lacking a little in mainlining employee records, as you have to switch back and forth between ERA "blue screen" (older version) and IGNITE "point and click" (newer version). Overall, though it will get the job done.