ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.
$59
per month
Verifone Point
Score9 out of 10
N/A
Verifone Point is a point-of-sale software solution with features such as payment simplicity and flexible service.
N/A
Pricing
ERPLY
Verifone Point
Editions & Modules
Brick & mortar
$59
per month
E-tailer
$99
per month
Enterprise
Contact Sales
Franchise & Chain
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ERPLY
Verifone Point
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Discount available for annual billing on Brick & mortar and E-tailer plans.
ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VeriFone Point definitely knows the VeriFone payment hardware and support tools. They work with many businesses using this hardware, so their remote management tools are thoroughly capable of handling this hardware. This allows them to meet the needs of a small deployment, maybe 20 terminals or fewer. We quickly found out that we would have been better off setting up our own tools and staff to support our deployment of VeriFone hardware. Based on the number of terminals we have in use, our geographical span, and hours of operation, we need to address issues more quickly and personally than VeriFone Point is able to. While they are responsive, their tier I support is pretty generic and mostly assists with power cycling.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Knowledge and experience: Point supports many businesses with many VeriFone terminals throughout the country. Therefore, they have much experience with the hardware.
Availability: When calling for support, it is rare to not get a response from a human. Some calls are answered after only minutes of hold time, others can take much longer, but a human is almost always available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Bureaucracy: Since this is the payment industry and a very large company, they move slower than an iceberg with most projects, including ordering new terminals or adding new features.
Availability of project support: Aside hardware troubleshooting, it often feels very difficult to get help from Point support for things like opening a new location, adding a feature, or making other changes requiring any level of planning.
Inconsistent support staff: One issue may be handled very differently by different support staff. We often work with somebody for hours on one issue only to call back later and have the same issue solved in minutes by a different person.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Stripe may be better for internet and virtual focused sales, while ERPLY shines with their POS system and reader for physical transactions and sales. Stripe has never offered us a physical card reader and the customer support for ERPLY seems to be great and well-versed in the few times we have needed help to set something up. ERPLY is best suited amongst competitions for its ease of use, attractive marketing and branding, and that it just plain works without a headache
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We started using VeriFone Point when we switched from software-based credit card processing to VeriFone payment software. With our previous software system, we had a similar experience with support to what we have experienced with VeriFone Point. Support for payment industry tools tends to be excessively pragmatic, to the point where they ignore symptom clues while having us power cycle hardware for the fifth time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
