eStreamDesk

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
eStreamDesk	Score 10.0 out of 10	N/A	eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.	N/A

Pricing

eStreamDesk

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
eStreamDesk
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.

More Pricing Information

Community Pulse
	eStreamDesk
Considered Both Products	eStreamDesk Verified User General Manager Chose eStreamDesk I tried several open source tools. The relationship between product quality and effort to set up open source tools, and the acquisition of a server, favor eStreamDesk. The US price is $7 a month per agent. It is perfectly translated into Spanish. Helpful?
Top Pros	Pro Easy to implement Pro Rules engine Pro Simple and effective
Top Cons	Minus Reasonable price

Features

eStreamDesk

Incident and problem management

Comparison of Incident and problem management features of Product A and Product B
	eStreamDesk 10.0 1 Ratings 23% above category average
Organize and prioritize service tickets	10.01 Ratings
Subscription-based notifications	10.01 Ratings
Ticket creation and submission	10.01 Ratings
Ticket response	10.01 Ratings

Multi-Channel Help

Comparison of Multi-Channel Help features of Product A and Product B
	eStreamDesk 10.0 1 Ratings 26% above category average
Customer portal	10.01 Ratings
Email support	10.01 Ratings

Best Alternatives
	eStreamDesk
Small Businesses	Agiloft Flexible Service Desk Suite Score 9.0 out of 10
Medium-sized Companies	Agiloft Flexible Service Desk Suite Score 9.0 out of 10
Enterprises	Salesforce Service Cloud Score 8.7 out of 10
All Alternatives	View all alternatives

User Ratings
	eStreamDesk
Likelihood to Recommend	10.0 (2 ratings)
Likelihood to Renew	8.2 (1 ratings)

User Testimonials
	eStreamDesk
Likelihood to Recommend	eStreamDesk The application's simplistic approach to Web-based helpdesk management makes it simple to use. It avoids unnecessary functionality and has a simple, clear user interface. The only features that are really helpful to businesses are hosted on the platform. This is of great help in minimizing workload, especially if you meant to use it for customer requests. Incentivized Verified User Anonymous Read full review
Pros	eStreamDesk It is very easy to implement in small and medium enterprises. The rules engine is simple and effective. 100% usable right out of the box. API simple and functional integration. Verified User Anonymous Read full review
Cons	eStreamDesk No complaints - it does what it is expected to do at a very reasonable price. Verified User Anonymous Read full review
Likelihood to Renew	eStreamDesk No complaints at all. Great cost. eStreamDesk does the job. Verified User Anonymous Read full review
Alternatives Considered	eStreamDesk I tried several open source tools. The relationship between product quality and effort to set up open source tools, and the acquisition of a server, favor eStreamDesk. The US price is $7 a month per agent. It is perfectly translated into Spanish. Verified User Anonymous Read full review
ScreenShots