Item: eStreamDesk
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

eStreamDesk helps in a way that makes work easier and faster. It is a big help as this software solves problems when it comes to managing customer requests. The portal gives consumers the ability to self-help, which lowers expenses and improves our customer experience. It is customizable, which makes it more convenient to use.

Pros and Cons

Live-chat.
Outstanding customer service from a ticket tracking service.
Simple and very easy to use.

Some features won't work at times.

Return on Investment

Saves time.
Saves money.
Customizable

Key Insights

Do you think eStreamDesk delivers good value for the price?

Yes

Are you happy with eStreamDesk's feature set?

Yes

Did eStreamDesk live up to sales and marketing promises?

Yes

Did implementation of eStreamDesk go as expected?

I wasn't involved with the implementation phase

Would you buy eStreamDesk again?

Yes

Likelihood to Recommend

The application's simplistic approach to Web-based helpdesk management makes it simple to use. It avoids unnecessary functionality and has a simple, clear user interface. The only features that are really helpful to businesses are hosted on the platform. This is of great help in minimizing workload, especially if you meant to use it for customer requests.

Best Software to purchase!

Overall Satisfaction with eStreamDesk