TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Event Espresso

    Score9.9 out of 10
    N/AEvent Espresso headquartered in Utah offers an event registration and management platform supplying automated help for ticketing and ticket purchases, registration forms and pricing, promotions and correspondences (e.g. email), multiple attendee registration, and other features.

    $79.95

    per year

    Ticket Tailor

    Score10 out of 10
    N/ALondon-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
    Pricing
    Event EspressoTicket Tailor
    Editions & Modules
    Personal Support License
    $79.95
    per year
    Everything Support License
    $299.95
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Event EspressoTicket Tailor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Event EspressoTicket Tailor
    Small Businesses
    SignUpGenius
    Score7 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    CheckPoint
    Score8.5 out of 10
    CheckPoint
    Score8.5 out of 10
    Enterprises
    CheckPoint
    Score8.5 out of 10
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Event EspressoTicket Tailor
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Event EspressoTicket Tailor
    Likelihood to Recommend
    Event Espresso
    As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
    Incentivized
    Read full review
    Ticket Tailor
    If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
    Incentivized
    Read full review
    Pros
    Event Espresso
    • Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website.
    • Easy to set up, dependable platform, and a variety of payment channel alternatives.
    Incentivized
    Read full review
    Ticket Tailor
    • Affordable.
    • Allows multiple discount codes and multiple price levels.
    • Excellent customer service.
    • WordPress plug-in that worked flawlessly.
    Incentivized
    Read full review
    Cons
    Event Espresso
    • Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
    • The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
    • The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
    Incentivized
    Read full review
    Ticket Tailor
    • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
    Incentivized
    Read full review
    Support Rating
    Event Espresso
    No answers on this topic
    Ticket Tailor
    Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Event Espresso
    I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
    Incentivized
    Read full review
    Ticket Tailor
    Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
    Incentivized
    Read full review
    Return on Investment
    Event Espresso
    • Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
    • The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
    • Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.
    Incentivized
    Read full review
    Ticket Tailor
    • A box office that is easy to use.
    • The ability to cover box office costs by setting a service charge.
    • Seamless integration with our website.
    Incentivized
    Read full review
    ScreenShots