Likelihood to Recommend As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
Read full review If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
Read full review Pros Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website. Easy to set up, dependable platform, and a variety of payment channel alternatives. Read full review Affordable. Allows multiple discount codes and multiple price levels. Excellent customer service. WordPress plug-in that worked flawlessly. Read full review Cons Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else). The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does. The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases. Read full review Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat. Read full review Support Rating Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
Read full review Alternatives Considered I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
Read full review Ticket Tailor is much more flexible at a much lower price point than
Eventbrite . It was, by far, the most practical and affordable solution. The same functionality with
Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Read full review Return on Investment Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment. The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product. Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser. Read full review A box office that is easy to use. The ability to cover box office costs by setting a service charge. Seamless integration with our website. Read full review ScreenShots