EverydayHero Pro (discontinued) vs. NGP VAN

The system is pretty well-suited to the purpose we use it for, where a group of individual volunteers are raising funds for a specific event campaign. We have only had 2 other users attempt to use it to raise funds in a true peer-to-peer manner, and neither was successful. It seems it is a little difficult and time-consuming for the end user to set up and share.

Incentivized

Independently Invited by TrustRadius

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Well suited when we have to run lists of those already canvassed or need to be canvassed. Not Well suited when the phone bank and MiniVAN does not work together. As it could cause someone to canvass someone who has just been phone banked or vice versa. Also, need to better provide emailing options.

• Detailed reporting.
• Tracking by individual.
• Individual fundraising pages we can control.

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Independently Invited by TrustRadius

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• Detailed searches
• Storing data
• Creating walk packets
• Creating functional, easy to use phone banks

• Setup is a bit complex.
• Fees are expensive.
• Tracking performance is limited to individuals, can't see the whole team without downloading all activity on the campaign.

Incentivized

Independently Invited by TrustRadius

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• Accurate data depends upon people updating in a timely manner.
• Sometimes I’ve had trouble putting lists into miniVAN, maybe a training need
• In the past, had issues getting right permissions from state Dems to access NGP VAN

As long as I’m an active Democratic volunteer I will use it, unless the Dems quit using it. I enjoy using NGP VAN and discovering more capabilities as I spend more time with it.

I think you have to have understanding of computer basics to master NGP VAN. I doubt a non-computer person, or someone who is hesitant about technology could do much with NGP VAN. It helps if you’re sort of a computer nerd (as I am, despite my old age) because then you don’t worry about experimenting.

I've not successfully accessed any support for this software, even from the invoicing team.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I can hardly remember since it was years ago. Various individuals have also coached me since then. If I can actually play around with it myself that’s the best way to increase my proficiency.

We have previously used Mobile Cause to manage this campaign, and while Mobile Cause is slow to pay and makes frequent accounting mistakes, the end user experience was better (according to the users) and it cost our organization less. However, everydayheroPro integrates with our Blackbaud software (sort of) and Mobile Cause did not.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have no other experience.

• Allows us to manage this specific campaign fairly easily.
• Reporting is difficult to interpret.
• Cost is high.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• helped with campaign
• saved records for the following year
• assisted all involved with campaigns