TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    Gavel

    Score10 out of 10
    N/AGavel, formerly Documate, is a document automation software company headquartered in San Francisco that enables users to turn frequently used templates into intelligent workflows and client-facing legal applications.

    $99

    per month

    Pricing
    eVoiceGavel
    Editions & Modules
    No answers on this topic
    Lite
    $99
    per month
    Standard
    $199
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    eVoiceGavel
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for annual plans.
    More Pricing Information
    Features
    eVoiceGavel
    Call Management
    Comparison of Call Management features of eVoice and Gavel
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    Gavel
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and Gavel
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    Gavel
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and Gavel
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    Gavel
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    eVoiceGavel
    Small Businesses
    CallFire
    Score9.7 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Conga Composer
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceGavel
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    eVoiceGavel
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Gavel (Documate, Inc.)
    Windows or Mac works well, and making client-based documents is flawless because of its customization ability.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Gavel (Documate, Inc.)
    • More control over our data
    • Ability to customize it as per our needs
    • Cross platform work like Windows and Mac is good
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Gavel (Documate, Inc.)
    • Adding more examples for help
    • Nothing more as it is such a good software
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Gavel (Documate, Inc.)
    Easy to use as GUI is very user-friendly and meets all the expectations of someone who needs to take care of their documents.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Gavel (Documate, Inc.)
    • Small monthly fee, so it's a budget-friendly software
    • Keeping all the data and having control over it
    Incentivized
    Read full review
    ScreenShots