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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    KEA

    Score8 out of 10
    N/AKEA is a talent management, corporate learning, and employee engagement solution. It personalizes user experience with the help of AI conversation engine and machine learning. According to the vendor, it is responsive, intelligent and track-able. KEA allows an employee to convert any document into ‘trackable’ training content. It uses AI and automation to create a smooth onboarding experience for customers. KEA platform empowers sales and customer support teams and improves their online training…N/A
    Pricing
    eVoiceKEA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoiceKEA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoiceKEA
    Call Management
    Comparison of Call Management features of eVoice and KEA
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    KEA
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and KEA
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    KEA
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and KEA
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    KEA
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    eVoiceKEA
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceKEA
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    eVoiceKEA
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Magic Software Inc.
    Decentralize course creation to speed up the creation process and maximize relevance. Our award-winning authoring tool comes with many rich editing possibilities Also te=.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Magic Software Inc.
    • AI Based Training Creation
    • Training Activity Automation
    • Customer Onboarding
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Magic Software Inc.
    • Transparent price quoting e.g on the website itself
    • Less complex workflow for creating trainings
    • Should Provide Certification Management
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Magic Software Inc.
    KEA does allow more grading features than its counterparts. As well as It's available on multiple platforms such as Desktop, Mobile as well as Browser. Moreover, it provides customized login functionality which makes it easy to add a new user. Features like these make KEA a good alternative to other Learning and development management applications.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Magic Software Inc.
    • Flexibility and Independence while creating training modules.
    • Customer Leads have increased by 15 percent from last year.
    • Allows to create training modules which are closely aligned to business objectives.
    Incentivized
    Read full review
    ScreenShots

    KEA Screenshots

    Screenshot of Course libraryScreenshot of ChatbotScreenshot of Learner DashboardScreenshot of NotesScreenshot of Search FilterScreenshot of Side menu