eVoice vs. Lumen Dedicated Internet Access

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

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If you use the internet, and the only other option is Xfinity, choose CenturyLink Fiber + Internet. Xfinity will lock you into a year-long contract and is actually worse overall in terms of actual speed and quality of service. In my opinion, Xfinity just plain sucks for internet. In my experience, it often cuts out and has no customer service rep anywhere to be found.

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• Low Pricing.
• Ease of use.
• Professional voicemail.

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• Upload speed
• Month to month payment
• Installation

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• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

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• Website dashboard
• Online support
• Better modem

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I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

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AT&T business internet is higher priced. They will lock you in for a year. In my experience, it has worse customer service that will put you on hold for hours and not be able to solve your problem. In my experience, they will sneak in price increases and charge you hidden fees. In my experience, it actually has slower internet than what they have stated in the marketing. And I feel it is just a worse-off product.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We work using the internet so making it faster always helps
• Faster speeds has great ROI for the company
• Means we can all get work done a lot faster

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info