CenturyLink Fiber + Internet was the best available provier
April 11, 2022

CenturyLink Fiber + Internet was the best available provier

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CenturyLink Cloud Connect

Use it for the internet. CenturyLink Fiber + Internet has been good so far. Better than AT&T and COX, which all had upload speed limits. CenturyLink actually had 1 GBPS up and 1 GBPS down. Addressed the usage and had fast internet. As opposed to Xfinity and COX, which had 1 GBPS down but 10 MBPS up.
  • Upload speed
  • Month to month payment
  • Installation
  • Website dashboard
  • Online support
  • Better modem
  • Upload speed
  • Download speed
  • Month to month
  • We work using the internet so making it faster always helps
  • Faster speeds has great ROI for the company
  • Means we can all get work done a lot faster
  • AT&T Business
AT&T business internet is higher priced. They will lock you in for a year. In my experience, it has worse customer service that will put you on hold for hours and not be able to solve your problem. In my experience, they will sneak in price increases and charge you hidden fees. In my experience, it actually has slower internet than what they have stated in the marketing. And I feel it is just a worse-off product.

Do you think Lumen Fiber + Internet delivers good value for the price?

Yes

Are you happy with Lumen Fiber + Internet's feature set?

Yes

Did Lumen Fiber + Internet live up to sales and marketing promises?

Yes

Did implementation of Lumen Fiber + Internet go as expected?

Yes

Would you buy Lumen Fiber + Internet again?

Yes

If you use the internet, and the only other option is Xfinity, choose CenturyLink Fiber + Internet. Xfinity will lock you into a year-long contract and is actually worse overall in terms of actual speed and quality of service. In my opinion, Xfinity just plain sucks for internet. In my experience, it often cuts out and has no customer service rep anywhere to be found.