eVoice vs. Via Customers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Via Customers
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Via Customers is a Mobile Commerce marketing platform for eCommerce brands that enables online businesses to send personalized messages to their customers for increased revenue and customer loyalty. Integrating with Shopify and BigCommerce, merchants connect with their customers on their phones with SMS campaigns, grow their subscriber base with proprietary list growth tools, create customized and unique multi-step automation flows for highly targeted customer experiences, and complete their…
$699
per month
Pricing
eVoiceVia Customers
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eVoiceVia Customers
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
eVoiceVia Customers
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
1 Ratings
7% above category average
Via Customers
-
Ratings
Answering rules9.01 Ratings00 Ratings
Call recording9.01 Ratings00 Ratings
Call park8.01 Ratings00 Ratings
Call screening9.01 Ratings00 Ratings
Message alerts9.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
1 Ratings
11% above category average
Via Customers
-
Ratings
Video conferencing9.01 Ratings00 Ratings
Audio conferencing9.01 Ratings00 Ratings
Video screen sharing8.01 Ratings00 Ratings
Instant messaging9.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
1 Ratings
13% above category average
Via Customers
-
Ratings
Mobile app for iOS9.01 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
eVoiceVia Customers
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
OneSignal
OneSignal
Score 8.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
EZ Texting
EZ Texting
Score 9.1 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eVoiceVia Customers
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
eVoiceVia Customers
Likelihood to Recommend
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
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Via Customers
No answers on this topic
Pros
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Via Customers
No answers on this topic
Cons
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Via Customers
No answers on this topic
Alternatives Considered
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Via Customers
No answers on this topic
Return on Investment
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
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Via Customers
No answers on this topic
ScreenShots

Via Customers Screenshots

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