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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    West Collaboration (discontinued)

    Score8.7 out of 10
    N/ALaunched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
    Pricing
    eVoiceWest Collaboration (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoiceWest Collaboration (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoiceWest Collaboration (discontinued)
    Call Management
    Comparison of Call Management features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    West Collaboration (discontinued)
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    West Collaboration (discontinued)
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    West Collaboration (discontinued)
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    -
    Ratings
    West Collaboration (discontinued)
    8.5
    2 Ratings
    7% above category average
    High quality audio00 Ratings9.02 Ratings
    High quality video00 Ratings9.02 Ratings
    Low bandwidth requirements00 Ratings7.62 Ratings
    Mobile support00 Ratings8.42 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    -
    Ratings
    West Collaboration (discontinued)
    8.3
    2 Ratings
    4% above category average
    Desktop sharing00 Ratings8.02 Ratings
    Whiteboards00 Ratings8.62 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    -
    Ratings
    West Collaboration (discontinued)
    8.4
    2 Ratings
    3% above category average
    Calendar integration00 Ratings8.02 Ratings
    Meeting initiation00 Ratings8.62 Ratings
    Integrates with social media00 Ratings9.02 Ratings
    Record meetings / events00 Ratings8.62 Ratings
    Slideshows00 Ratings8.02 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    -
    Ratings
    West Collaboration (discontinued)
    8.3
    2 Ratings
    3% above category average
    Live chat00 Ratings8.42 Ratings
    Audience polling00 Ratings8.42 Ratings
    Q&A00 Ratings8.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of eVoice and West Collaboration (discontinued)
    Feature
    eVoice
    -
    Ratings
    West Collaboration (discontinued)
    8.7
    2 Ratings
    7% above category average
    User authentication00 Ratings9.02 Ratings
    Participant roles & permissions00 Ratings8.42 Ratings
    Confidential attendee list00 Ratings8.62 Ratings
    Best Alternatives
    eVoiceWest Collaboration (discontinued)
    Small Businesses
    CallFire
    Score9.7 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoiceWest Collaboration (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.4
    (2 ratings)
    User Testimonials
    eVoiceWest Collaboration (discontinued)
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Discontinued Products
    It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Discontinued Products
    • Its integration with [Microsoft] Outlook is very helpful for us.
    • It provides the best quality of video and audio.
    • Its pricing is so fair and justified.
    • Its mobile application works quite smoothly.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Discontinued Products
    • It requires a profoundly strong internet connection or else it stops working.
    • It is buggy.
    • There should be an update on it.
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Discontinued Products
    I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Discontinued Products
    • My team and I can better coordinate.
    • I am able to bring my team on one page and can communicate freely.
    • I can add my whole team and the quality of the video remains the same.
    Incentivized
    Read full review
    ScreenShots