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Excel4apps vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Excel4apps

    Score8.6 out of 10
    N/AExcel4apps is a business intelligence software offering from Excel4apps.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Excel4appsManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Excel4appsManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Excel4appsManhattan Active Customer Engagement
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    6.3
    4 Ratings
    26% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Pixel Perfect reports5.43 Ratings00 Ratings
    Customizable dashboards6.13 Ratings00 Ratings
    Report Formatting Templates7.44 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    7.6
    4 Ratings
    5% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Drill-down analysis7.54 Ratings00 Ratings
    Formatting capabilities9.24 Ratings00 Ratings
    Integration with R or other statistical packages6.52 Ratings00 Ratings
    Report sharing and collaboration7.14 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    6.4
    3 Ratings
    25% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Publish to Web6.73 Ratings00 Ratings
    Publish to PDF8.22 Ratings00 Ratings
    Report Versioning5.83 Ratings00 Ratings
    Report Delivery Scheduling6.23 Ratings00 Ratings
    Delivery to Remote Servers5.02 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    6.7
    2 Ratings
    18% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.02 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.02 Ratings00 Ratings
    Predictive Analytics6.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    8.1
    3 Ratings
    5% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Multi-User Support (named login)9.03 Ratings00 Ratings
    Role-Based Security Model9.02 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.23 Ratings00 Ratings
    Single Sign-On (SSO)7.22 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    7.8
    1 Ratings
    1% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Responsive Design for Web Access9.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.01 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Excel4apps and Manhattan Active Customer Engagement
    Feature
    Excel4apps
    3.4
    2 Ratings
    78% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    REST API1.01 Ratings00 Ratings
    Javascript API5.72 Ratings00 Ratings
    iFrames1.01 Ratings00 Ratings
    Java API5.92 Ratings00 Ratings
    Themeable User Interface (UI)2.01 Ratings00 Ratings
    Customizable Platform (Open Source)5.01 Ratings00 Ratings
    Best Alternatives
    Excel4appsManhattan Active Customer Engagement
    Small Businesses
    Cyfe
    Score4 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Excel4appsManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    Usability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Excel4appsManhattan Active Customer Engagement
    Likelihood to Recommend
    Excel4apps
    We have to calculate most all Lab / Pilot / Proposals sizing and results. The automated calculations in [Excel4apps] is awesome, as once you are familiar with them, it is easy to quickly implement them when needed.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Excel4apps
    • Easy to install and maintain. After the initial installation, there is little involvement by the technical administrators.
    • Cloning production to a test environment does not require any additional setups unlike Oracle EBS which does.
    • Loading data and reporting on this data is handled via EXCEL spreadsheets which is the "language" of our financial users.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Excel4apps
    • It is possible but difficult to retrieve data or set criteria from different module into a single report or retrieve. If it is more user friendly instead of having to create a complex formula to retrieve the data, this function will be utilized more often.
    • It will be nice to have visual (graphs, etc.) report template available
    • It is helpful if we can retrieve data for a range of date, instead of just YTD, PTD etc. and multi-year data all at once for comparison too.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Usability
    Excel4apps
    I am not a power user of Excel. So I find Exel4apps a friendlier version of the things that I could do on Excel and making it easier with a magic wand.
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Support Rating
    Excel4apps
    I have not needed support yet
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Excel4apps
    Excel4apps is more user friendly and can retrieve data much easier and in a nicer format than Jaspersoft. Qlik Sense is useful and have more visual reporting and dashboard. However, it is usually used for higher level of analyses and review. Yardi is used for specific purpose, which is different than Excel4apps. Excel4apps can pull all the financial data from Oracle, including billing and collections.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Excel4apps
    • Increase team transparency
    • Increased reporting
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots