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excentia Admin Tools vs. Mitel Workflow Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools
Score 7.6 out of 10
N/A
N/AN/A
Mitel Workflow Studio
Score 10.0 out of 10
N/A
Mitel Workflow Studio is a low-code and no-code platform for building and managing communication workflows between Mitel solutions and third-party applications. The platform features a visual, drag-and-drop designer used to create applications without extensive coding. The system is intended for enterprise and midsize businesses, specifically for use by customer experience (CX) teams, healthcare providers, and financial services…N/A
Pricing
excentia Admin ToolsMitel Workflow Studio
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
excentia Admin ToolsMitel Workflow Studio
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
excentia Admin ToolsMitel Workflow Studio
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.3 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
excentia Admin ToolsMitel Workflow Studio
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
excentia Admin ToolsMitel Workflow Studio
Likelihood to Recommend
excentia
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
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Mitel Networks Corporation
No answers on this topic
Pros
excentia
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
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Mitel Networks Corporation
No answers on this topic
Usability
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
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Mitel Networks Corporation
No answers on this topic
Alternatives Considered
excentia
We use both. Different use cases within the company
Verified User
Anonymous
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Mitel Networks Corporation
No answers on this topic
Return on Investment
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
Read full review
Mitel Networks Corporation
No answers on this topic
ScreenShots