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excentia Admin Tools vs. Mitel Workflow Studio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    excentia Admin Tools

    Score7.3 out of 10
    N/AN/AN/A

    Mitel Workflow Studio

    Score10 out of 10
    N/AMitel Workflow Studio is a low-code and no-code platform for building and managing communication workflows between Mitel solutions and third-party applications. The platform features a visual, drag-and-drop designer used to create applications without extensive coding. The system is intended for enterprise and midsize businesses, specifically for use by customer experience (CX) teams, healthcare providers, and financial services…N/A
    Pricing
    excentia Admin ToolsMitel Workflow Studio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    excentia Admin ToolsMitel Workflow Studio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    excentia Admin ToolsMitel Workflow Studio
    Small Businesses
    CMW Platform
    Score9.5 out of 10
    CMW Platform
    Score9.5 out of 10
    Medium-sized Companies
    Microsoft Power Automate
    Score8.6 out of 10
    Microsoft Power Automate
    Score8.6 out of 10
    Enterprises
    Microsoft Power Automate
    Score8.6 out of 10
    Microsoft Power Automate
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    excentia Admin ToolsMitel Workflow Studio
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    excentia Admin ToolsMitel Workflow Studio
    Likelihood to Recommend
    excentia
    Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
    Incentivized
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    Mitel Networks Corporation
    No answers on this topic
    Pros
    excentia
    • Clustering issues
    • Workflows
    • Reports
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Usability
    excentia
    Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Alternatives Considered
    excentia
    We use both. Different use cases within the company
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Return on Investment
    excentia
    • No impact on numbers, however, it has made working on Jira easier for both admins and the users
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    ScreenShots