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excentia Admin Tools vs. PwC Resolution Queue

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools
Score 7.7 out of 10
N/A
N/AN/A
PwC Resolution Queue
Score 0.0 out of 10
N/A
Resolution Queue from PwC is a customizable workflow software for healthcare accounts receivable (A/R) remediation. Within Resolution Queue is a quality monitoring tool called Instilling Quality, which scores follow-up activities on accounts by user, confirming that accounts are worked effectively. These tools can be used in conjunction with one another or can be licensed separately as standalone tools, based on the user's needs.N/A
Pricing
excentia Admin ToolsPwC Resolution Queue
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
excentia Admin ToolsPwC Resolution Queue
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
excentia Admin ToolsPwC Resolution Queue
Small Businesses
Stackby
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Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.2 out of 10
CMW Platform
CMW Platform
Score 9.2 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.2 out of 10
CMW Platform
CMW Platform
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
excentia Admin ToolsPwC Resolution Queue
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
excentia Admin ToolsPwC Resolution Queue
Likelihood to Recommend
excentia
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
Read full review
PwC
No answers on this topic
Pros
excentia
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
Read full review
PwC
No answers on this topic
Usability
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
Read full review
PwC
No answers on this topic
Alternatives Considered
excentia
We use both. Different use cases within the company
Verified User
Anonymous
Read full review
PwC
No answers on this topic
Return on Investment
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
Read full review
PwC
No answers on this topic
ScreenShots