TrustRadius

excentia Admin Tools vs. Zenphi

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools
Score 7.5 out of 10
N/A
N/AN/A
Zenphi
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Zenphi is an enterprise-grade, no-code automation platform built to deploy, monitor, and govern deterministic AI agents natively within Google Workspace. Designed for IT and Ops leaders, Zenphi uses the Google ecosystem as a high-integrity orchestration layer, enabling organizations to embed AI into their core operations while maintaining full control and predictability. Zenphi features a human-in-the-loop (HITL) architecture that ensures that while AI agents handle high…
$500
per month (billed annually)
Pricing
excentia Admin ToolsZenphi
Editions & Modules
No answers on this topic
Pro
$500
per month (billed annually)
Ultimate
$2,084
per month (billed annually)
Enterprise
POA
Offerings
Pricing Offerings
excentia Admin ToolsZenphi
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—Discounts available for educational institutes and not-for-profit organizations.
More Pricing Information
Community Pulse
excentia Admin ToolsZenphi
Considered Both Products
excentia Admin Tools
Verified User
Anonymous
Chose excentia Admin Tools
We use both. Different use cases within the company.
Zenphi

No answer on this topic

Best Alternatives
excentia Admin ToolsZenphi
Small Businesses
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Score 8.8 out of 10
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Medium-sized Companies
CMW Platform
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Score 9.5 out of 10
CMW Platform
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Score 9.5 out of 10
Enterprises
CMW Platform
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Score 9.5 out of 10
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
excentia Admin ToolsZenphi
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
excentia Admin ToolsZenphi
Likelihood to Recommend
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
Read full review
No answers on this topic
Usability
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We use both. Different use cases within the company
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Zenphi Screenshots

Screenshot of Zenphi lets teams design end-to-end workflows and AI-driven processes visually. Combine Google Workspace actions with AI-powered steps—such as classification, summarization, or decision routing—to build intelligent workflows and AI agentsScreenshot of Zenphi automates document and PDF generation using Google Docs templates. Combine structured data and AI-generated content to create contracts, reports, proposals, and forms automatically—fully integrated into your Google Workspace workflows.Screenshot of Built specifically for Google Workspace, Zenphi automates workflows across Gmail, Drive, Docs, Sheets, Chat, Calendar, and Google Admin. AI agents can support access reviews, user lifecycle management, and security-related workflows—without exporting dataScreenshot of Accelerate Deployment with AI Templates! Zenphi provides a library of pre-configured AI automation templates. These allow IT and Ops teams to instantly best-practice workflows for high-frequency tasks.