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expert.ai NL Suite vs. uberVu (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    expert.ai NL Suite

    Score10 out of 10
    N/AThe expert.ai NL Suite (formerly Cogito Intelligence Platform (CIP) from Expert System, rebranded expert.ai) performs analysis of unstructured data sets to organize, discover and explore information in order to support intelligence workflows by providing actionable insight as data emerges. CIP leverages Artificial Intelligence based on full Natural Language Understanding to automatically comprehend and process concepts in text. By assigning the correct meaning to words based on context, CIP…N/A

    Hootsuite Insights

    Score9.9 out of 10
    N/AuburVu (for a time known as Hootsuite Insights) analyzed big social data, combining monitoring capabilities, data analysis and reporting features to show insights like influencers, stories, and trends. It was acquired by Hootsuite in 2014, and has since been discontinued.N/A
    Pricing
    expert.ai NL SuiteHootsuite Insights
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    expert.ai NL SuiteHootsuite Insights
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    expert.ai NL SuiteHootsuite Insights
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    expert.ai NL SuiteHootsuite Insights
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    expert.ai NL SuiteHootsuite Insights
    Likelihood to Recommend
    expert.ai (formerly Expert System)
    Existing body of data regarding our demographic targets, including social media, so for our psychographic targets, quite helpful. Alerts assist us in anticipating specific market demands. Yet AI is in its infancy so Cogito can only go as far as beta can go.
    Incentivized
    Read full review
    Discontinued Products
    I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range
    Read full review
    Pros
    expert.ai (formerly Expert System)
    • Humongous amounts of data can be found
    • Autonomous
    • Gives us actionable data and market insights and ideas
    Incentivized
    Read full review
    Discontinued Products
    • Easy to see what people are saying on social media about clients.
    • Creates reports that can be limited to certain time frames.
    • Able to see the reach of users so you can breakdown by influencers.
    Read full review
    Cons
    expert.ai (formerly Expert System)
    • 500k bits of data is a lot.
    • Visualization is good but there is room for more refinement.
    • Harnesses AI, yet more potential there.
    Incentivized
    Read full review
    Discontinued Products
    • I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.
    Read full review
    Likelihood to Renew
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    I find it a great tool in the digital strategy world to see what people are saying across social platforms. It's much more efficient that doing a search on the platform itself and provides a lot of information extremely quickly
    Read full review
    Usability
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    All the users found the product intuitive and easy to use.
    Read full review
    Reliability and Availability
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.
    Read full review
    Performance
    expert.ai (formerly Expert System)
    Fast with just a few clicks and quite breathtaking what it finds. Beware you cannot search, only find!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.
    Read full review
    Online Training
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    I got the training while I was evaluating and in the trial period. Then I trained the others myself
    Read full review
    Implementation Rating
    expert.ai (formerly Expert System)
    No answers on this topic
    Discontinued Products
    Not applicable since it is SAAS - all we needed was to sign up, which was easy
    Read full review
    Alternatives Considered
    expert.ai (formerly Expert System)
    We were primitive using Salesforce, and while it is great, Cogito is a laser.
    Incentivized
    Read full review
    Discontinued Products
    Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs
    Read full review
    Return on Investment
    expert.ai (formerly Expert System)
    • Identified new psychographic and demographic targets.
    • Kept us in the tide of social media as it breaks.
    • Improved our bottom line at least 7% so far.
    Incentivized
    Read full review
    Discontinued Products
    • Easier to handle crisis.
    • Ability to find out statistics to quantify and qualify what you're doing for customers.
    Read full review
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