ExtremeCloud IQ vs. Momentus Event Management Platform

ExtremeCloud IQ is definitely best suited for a mid/large-scale business. The tools provided for what you pay for would be mostly unnecessary for a small business - the pricing also would not condone the purchase for a small business. That said, we are more of a mid-sized district, and being able to manage this system with 120 APs deployed across 10 locations has been great. I'm the only person that purchases, configures, deploys and manages everything with ExtremeCloud IQ - and it doesn't take too much time to be able to do so. I'm certainly a fan of the product!

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Ungerboeck Software is best suited for small or large service or product based organizations. The "out of the box" work flow process & set up is suitable for most business operations. The flexibility to configure work flow, layout of screens, fields, and individual user settings makes the software suitable to many business types.

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• GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
• The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
• The auto channel selection now works very well, including the SDR dual 5GHz mode.

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• Creation and organization of contracts.
• Accounts receivable related to contracts that owe us money.
• Purchase order system and payments.
• Ease of use in exporting financial data for financial reporting.

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• XIQ Refreshes could be enhanced for closer to on-prem experience.
• Client Data polling interval needs to be quicker, 10 minutes.
• Full feature parity of switch management in XIQ.

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• At availability booking level, I would like to see an option to add Move In (set up) and Move Out (tear down) times rather than copying/pasting once space is booked.
• Strengthen the iEBMS field functionality; specifically the online booking request and calendar of events.

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Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Software upgrade to latest version and to hosted environment took longer than expected

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I previously used Aruba APs in the early 2010s - but have no other experience since then

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Contract integration was key for us

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• It has been referred to as "invisible IT" because the number of support tickets to the IT desk has been reduced to practically none.
• An IT team no longer desires ongoing WiFi support agreements, as once it is set up well, they do not need to contact us for higher-tier support.

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• It keeps all events accessible

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