ExtremeCloud SD-WAN vs. SD-WAN Concierge

Aerohive was ahead of the industry when it came to Wireless network hardware and software. Initially, they were one of the first to offer a solution for a busy office environment with a complicated layout and multiple rooms, open areas, and offices that were spread out. The mesh design of the APS was also one of the first of its kind and has proven to be a great solution within our environment.

Incentivized

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Easy to navigate management GUI
• Intuitive design
• Helpful troubleshooting tools and logging

Incentivized

• Failover is easy, no single point of failure, provided you have the bandwidth.

• The floor plan design aspect of the software has improved recently and can further be enhanced.
• The software update process for the APs has not always been very straightforward.
• The initial setup and differentiating between the multiple types of APs was a bit confusing.

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

We also considered both Cisco and Juniper, but Extreme Networks Wireless WAN met our budgetary and technology needs the best.

Incentivized

• The speed of our Wireless network has significantly improved.
• The range of the network covers our entire user area, simply due to the power and range of the APs as well as the mesh network capabilities.
• The capability of the software to configure, monitor, and alert based on network traffic and user behavior is almost unmatched.

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.