Ezus vs. RateHawk

The presentation looks appealing and functional but when one starts using the app, one soon realizes that it doesn't work properly. It's not possible to insert all the data one needs, like beginning time, duration of the tour, description and detailed relative to meeting point and time. It's possible to insert (not in an organized manner) some of this data manually, but it's not possible to import an existing database and make it work

I recently used it to book a complex 2-week European trip for a group of executives. With different people flying in and out at different times, hotels in 4 different cities, car rentals, and local flights to coordinate, it would have been a nightmare to organize manually. But Ratehawk handled the end-to-end reservations and paperwork flawlessly.

• High quality back-office support for managing bookings and accessing important data
• Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
• High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
• Having all travel services managed under a single platform and billed in a single invoice.

• Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
• May have a learning curve for new users due to its extensive features.

The app does not work with existing databases. All data needs to be entered manually. It doesn't offer the precision required to create travel itineraries and travel documents (not all services appear where they are supposed to). They do not design tailored documents, so many details that should be automatically inserted are in fact missing and one needs to enter them manually for each service, making the app a bit more usable than a couple of excel sheets but nothing more than that.

It is easy to use and the support is always there to help.

Good rates for an excellent team

Incentivized

RateHawk is much more user friendly. Because of Vinet America’s Customization options to tailor the platform to a specific agency’s needs, the process could require an agency to have their own IT staff to complete this process, which could leave smaller agencies at a loss with their services.

• Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
• All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.