TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Facilitron

    Score10 out of 10
    N/AFACILITRON is a public spaces marketplace and provider of facility management and data solutions for public schools and colleges, headquartered in Los Gatos, California. They provide software, setup and support, Facilitron helps districts create, develop and manage facility use programs that maximize utilization and recovery costs, to drive a completely new approach to data-driven facility management.N/A

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    FacilitronHearsay, now part of Yext
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FacilitronHearsay, now part of Yext
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFacilitron provides support and implementation at no additional charge.—
    More Pricing Information
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    FacilitronHearsay, now part of Yext
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    Score9.1 out of 10
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    SAP Service Cloud
    Score8.5 out of 10
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    User Ratings
    FacilitronHearsay, now part of Yext
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FacilitronHearsay, now part of Yext
    Likelihood to Recommend
    Facilitron
    We use Faciliatron every day. If I need assistance,
    I can call my Rep. They do free training as well. It is very user friendly, even those of use who are not really tech savy, love the ease of making a reservation on Facilitron. Work Order system is straight forward.
    Incentivized
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Pros
    Facilitron
    • Amazing Customer Service
    • User friendly
    • Staff is local
    Incentivized
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    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    Facilitron
    • It goes down a lot
    • Sometimes the areas we need to use to reserve space are not listed
    • Sometimes program just spins
    Incentivized
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    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Usability
    Facilitron
    We love it. Grace V., our Rep is amazing. It is extremly user friend and easy to use. We have actually received compliments on how easy it is to use. Both the Work Order Portion and the Facilities potion are user friendly, especially for those of use who are not tech savy
    Incentivized
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    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Support Rating
    Facilitron
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Alternatives Considered
    Facilitron
    No answers on this topic
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Return on Investment
    Facilitron
    • Its made our life easier
    • Sometimes the porgram takes a long time to load
    • Our Rep is always there to answer our questions
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
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