Item: Facilitron
Rating: 10
Author: Verified User

Overall Satisfaction with Facilitron

Use Cases and Deployment Scope

We use Facilitron for our Maintenance and Operations work orders. We also use Facilitron for our FIT Report, and for reserving space within our district. It is one of the most user friendly programes we have ever used. We have the outside community use it, when they want to reserve space at one of our schools, and we alwyas hear about how fast and easy it was to place the request.

Pros and Cons

Pros

Amazing Customer Service
User friendly
Staff is local

Cons

It goes down a lot
Sometimes the areas we need to use to reserve space are not listed
Sometimes program just spins

Return on Investment

Its made our life easier
Sometimes the porgram takes a long time to load
Our Rep is always there to answer our questions

Usability

We love it. Grace V., our Rep is amazing. It is extremly user friend and easy to use. We have actually received compliments on how easy it is to use. Both the Work Order Portion and the Facilities potion are user friendly, especially for those of use who are not tech savy

Key Insights

Do you think Facilitron delivers good value for the price?

Yes

Are you happy with Facilitron's feature set?

Yes

Did Facilitron live up to sales and marketing promises?

Yes

Did implementation of Facilitron go as expected?

Yes

Would you buy Facilitron again?

Yes

Other Software Used

Shoreline

Likelihood to Recommend

We use Faciliatron every day. If I need assistance,
I can call my Rep. They do free training as well. It is very user friendly, even those of use who are not really tech savy, love the ease of making a reservation on Facilitron. Work Order system is straight forward.

Comments

Please log in to join the conversation

GOOOOOOO Facilitron