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Facilitron vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Facilitron

    Score10 out of 10
    N/AFACILITRON is a public spaces marketplace and provider of facility management and data solutions for public schools and colleges, headquartered in Los Gatos, California. They provide software, setup and support, Facilitron helps districts create, develop and manage facility use programs that maximize utilization and recovery costs, to drive a completely new approach to data-driven facility management.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    FacilitronManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FacilitronManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFacilitron provides support and implementation at no additional charge.—
    More Pricing Information
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    FacilitronManhattan Active Customer Engagement
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    User Ratings
    FacilitronManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FacilitronManhattan Active Customer Engagement
    Likelihood to Recommend
    Facilitron
    We use Faciliatron every day. If I need assistance,
    I can call my Rep. They do free training as well. It is very user friendly, even those of use who are not really tech savy, love the ease of making a reservation on Facilitron. Work Order system is straight forward.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Facilitron
    • Amazing Customer Service
    • User friendly
    • Staff is local
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Facilitron
    • It goes down a lot
    • Sometimes the areas we need to use to reserve space are not listed
    • Sometimes program just spins
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    Facilitron
    We love it. Grace V., our Rep is amazing. It is extremly user friend and easy to use. We have actually received compliments on how easy it is to use. Both the Work Order Portion and the Facilities potion are user friendly, especially for those of use who are not tech savy
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Facilitron
    No answers on this topic
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Facilitron
    • Its made our life easier
    • Sometimes the porgram takes a long time to load
    • Our Rep is always there to answer our questions
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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