FastPass IVM (Identity Verification Manager) vs. IDnow

Having had attempts to break though the Help Desk calling as a fake user aking for a new password - the benefit is to keep social engeneering away from the Help Desk. IVM counters that issue.

It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.

Incentivized

• FastPass IVM (Identity Verification Manager) enable users to securely reset their passwords by verifying their identity using multi factor authentication
• An employee forgets their Active Directory password. Instead of calling the IT helpdesk, they go through a self-service portal where they verify themselves via an OTP

• Regulatory requirements.
• AML requirements.

Incentivized

• Customer service.
• Less buggy identification process.
• Wait time for support.

Incentivized

Basically we have had a good implementation and it works

• Positive: higher KYC success rates.
• Positive: less fear over regulatory requirements.
• Negative: lots of time and effort debugging from time to time.

Incentivized