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A great way to get started although it may not scale well with the organization.
February 15, 2022

A great way to get started although it may not scale well with the organization.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IDnow

Being in the blockchain/web3/crypto space comes with ever-changing regulations or the lack thereof. IDnow has done a fantastic job of staying ahead of the market by becoming a bit of a thought leader. They have done a great job of garnering the public's trust with their well-documented process and it allows us all to feel confident that our KYC process is solid.
  • Regulatory requirements.
  • AML requirements.
  • Customer service.
  • Less buggy identification process.
  • Wait time for support.
  • Regulatory Minimums.
  • Wallet.
  • Positive: higher KYC success rates.
  • Positive: less fear over regulatory requirements.
  • Negative: lots of time and effort debugging from time to time.

Do you think IDnow delivers good value for the price?

Yes

Are you happy with IDnow's feature set?

Yes

Did IDnow live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IDnow go as expected?

Yes

Would you buy IDnow again?

Yes

It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.