TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fieldd

    Score1 out of 10
    N/AN/A

    $49

    per month

    Service Fusion

    Score8.2 out of 10
    N/AService Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.

    $99

    per month

    Pricing
    FielddService Fusion
    Editions & Modules
    Basic
    $49
    per month
    Starter
    $99.00
    per month
    Plus
    $199.00
    per month
    Pro
    $349.00
    per month
    Offerings
    Pricing Offerings
    FielddService Fusion
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    FielddService Fusion
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FielddService Fusion
    Likelihood to Recommend
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FielddService Fusion
    Likelihood to Recommend
    Fieldd
    In my opinion, if you don't care about having a problem with their system and not having any support to fix it go with this company.
    Read full review
    Service Fusion
    Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
    Incentivized
    Read full review
    Pros
    Fieldd
    No answers on this topic
    Service Fusion
    • GPS Integration for routing agents/technicians to job sites.
    • Reporting, especially post-ticket completion.
    • Customer Management - containing all pertinent files and information for a given customer.
    Incentivized
    Read full review
    Cons
    Fieldd
    No answers on this topic
    Service Fusion
    • Integrations with 3rd Party Applications - especially CRM.
    • Access permissions are complicated and somewhat unnecessary.
    Incentivized
    Read full review
    Return on Investment
    Fieldd
    No answers on this topic
    Service Fusion
    • Postive ROI.
    • Streamlined scheduling process for field service calls.
    • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
    Incentivized
    Read full review
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