TrustRadius

Fieldd vs. Service Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fieldd
Score 1.0 out of 10
N/A
N/A
$49
per month
Service Fusion
Score 8.1 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Pricing
FielddService Fusion
Editions & Modules
Basic
$49
per month
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
Offerings
Pricing Offerings
FielddService Fusion
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FielddService Fusion
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
FielddService Fusion
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.6 out of 10
Jotform
Jotform
Score 8.6 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FielddService Fusion
Likelihood to Recommend
1.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
FielddService Fusion
Likelihood to Recommend
Fieldd
In my opinion, if you don't care about having a problem with their system and not having any support to fix it go with this company.
Verified User
Anonymous
Read full review
Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Pros
Fieldd
No answers on this topic
Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Cons
Fieldd
No answers on this topic
Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
Return on Investment
Fieldd
No answers on this topic
Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
BW
Braden Woods
Director of Business Development and Marketing
Read full review
ScreenShots