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Filecamp vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Filecamp

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Filecamp is a cloud-based Digital Asset Management (DAM) solution with unlimited users. According to the vendor, with Filecamp users can showcase and share files with clients or with other parts of the organization. Customers can have their own custom branding and password protection if required. Using different download presets, anyone can be allowed to quickly download the right resolution of images. Filecamp is designed to make it easy to organize and search thousands of rich media…

    $29

    per month

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    FilecampManhattan Active Customer Engagement
    Editions & Modules
    Basic
    $29
    per month
    Advanced
    $59
    per month
    Professional
    $89
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FilecampManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere are 3 plans to available to meet various needs and budget. All plans come with unlimited users and free bandwidth. Plans can be upgraded, downgraded, or storage can be added to an account at any time. There are no startup costs.—
    More Pricing Information
    Best Alternatives
    FilecampManhattan Active Customer Engagement
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Cloudinary
    Score9 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Acquia DAM (Widen)
    Score8 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FilecampManhattan Active Customer Engagement
    Likelihood to Recommend
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FilecampManhattan Active Customer Engagement
    Likelihood to Recommend
    Filecamp
    Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Filecamp
    • Very fast and helpful tech support.
    • Easy-to-use interface.
    • Advanced features.
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Filecamp
    • We are missing an InDesign plugin.
    • Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
    • Custom thumbnails too complicated to create.
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Support Rating
    Filecamp
    Extremely fast and helpful support. Our problems get solved in a matter of minutes
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Filecamp
    Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Filecamp
    • Filecamp helped us manage our assets easily and cost-effectively.
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Filecamp Screenshots

    Screenshot of Filecamp features and interactivityScreenshot of Search and TagsScreenshot of Custom brandingScreenshot of Online proofing