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FileHandler Enterprise vs. Guidewire ClaimCenter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileHandler Enterprise

    N/AN/ASoftware solution for policy administration from JW Software headquartered in St. Louis, designed to support all phases of the policy lifecycle. PolicyHandler Enterprise's™ capabilities include data-driven rating tools, quoting, automated renewal processes, billing, and optional workflow tools. The software includes policy tools, dashboards, and functionality that companies come to expect from their policy administration software.N/A

    Guidewire ClaimCenter

    Score8.1 out of 10
    N/AGuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.N/A
    Pricing
    FileHandler EnterpriseGuidewire ClaimCenter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FileHandler EnterpriseGuidewire ClaimCenter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    FileHandler EnterpriseGuidewire ClaimCenter
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FileHandler EnterpriseGuidewire ClaimCenter
    Likelihood to Recommend
    JW Software
    No answers on this topic
    Guidewire Software
    ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities".
    Incentivized
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    Pros
    JW Software
    No answers on this topic
    Guidewire Software
    • Creates an efficient workflow
    • Intuitive interface simplifies training and mitigates some mistakes
    Incentivized
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    Cons
    JW Software
    No answers on this topic
    Guidewire Software
    • Challenging and complex integration with other systems
    • Anticipating more support from core implementation for a seamless end-to-end flow
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    Support Rating
    JW Software
    No answers on this topic
    Guidewire Software
    Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.
    Incentivized
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    Alternatives Considered
    JW Software
    No answers on this topic
    Guidewire Software
    We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
    Incentivized
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    Return on Investment
    JW Software
    No answers on this topic
    Guidewire Software
    • ROI is still under assessment
    Read full review
    ScreenShots