TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileInvite

    Score1.1 out of 10
    N/AFileInvite automates the process of collecting information and documents from your clients. The vendor says the process is simple, and the interface is secure. All you have to do is create and send a FileInvite with the information you require. The client then uploads the files to a secure portal where you can approve or decline the information that has been submitted. FileInvite also allows you to set up reminders, templates and sync with your cloud storage like Google…N/A

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
    Pricing
    FileInviteOpenText SendSecure
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FileInviteOpenText SendSecure
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    FileInviteOpenText SendSecure
    Considered Both Products
    FileInvite
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    FileInviteOpenText SendSecure
    Small Businesses
    M‑Files
    Score8.9 out of 10
    FileZilla
    Score9.2 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    FileZilla
    Score9.2 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileInviteOpenText SendSecure
    Likelihood to Recommend
    1.0
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FileInviteOpenText SendSecure
    Likelihood to Recommend
    FileInvite
    Our forms for summer camper parents vary depending on the needs of the camper (i.e. allergies, nutrition requirements, & program desirability such as horseback riding or preferred cabin mates). This situational form allowance is a breeze with fileinvite, and the setup process is intuitive and very easy to manage as a collaboration across our entire team
    Incentivized
    Read full review
    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
    Read full review
    Pros
    FileInvite
    • Templates are fantastic and take very little time to create a file invite.
    • Ease and simplicity of communication.
    • Ability to send reminders to ensure needs tasks are completed.
    Incentivized
    Read full review
    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
    Read full review
    Cons
    FileInvite
    • It takes forever to delete unwanted document in my experience.
    • The signature never appears on the right spot and the box can't be resized.
    • Our problem has always been to collect dozens of documents to submit an application.
    Incentivized
    Read full review
    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
    Read full review
    Usability
    FileInvite
    Aside from a few minor recommendations, the solution is well thought through and very easy to set up. As a matter of fact, the onboarding support by the team was fantastic, and the ongoing availability to help while we were/are learning the platform has been extremely friendly and reliable.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    FileInvite
    It has been pretty smooth so far. There was an issue earlier this week that resulted in corrupted invites whereby the unique secure link failed, but I was able to resubmit the invitations quite simply, and they've assured me the issue was unusual and I won't be alarmed unless it happens again sometime soon.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    FileInvite
    FileInvite has a lot of nice features, but the overall cost is the company's downfall. We were able to get a lot of the same features that we need for a lot less with other companies and providers.
    Incentivized
    Read full review
    OpenText
    None. We were not able to email securely.
    Incentivized
    Read full review
    Return on Investment
    FileInvite
    • Positive feedback from clients and employees who have used this vs Docusign.
    • Not sure about the exact ROI, however, I know that this has had significant cost savings vs the previous software.
    Incentivized
    Read full review
    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
    Read full review
    ScreenShots

    FileInvite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)