Finastra Total Lending vs. MutualMind (discontinued)

It is an almost perfect software that should use by banks in this very digital era of modern banking. It can change a traditional banking system to a modernized banking industry by its user-friendly software and by proper researching of what customers priority. In the case of retail banking, transactional banking is a huge milestone for us. It increases our new customers daily by its improvising financial solutions by engaging and educating through account holders

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's well suited in Retail banking system.
• Community marketing through Finastra Total Lending is also a best thing ever.
• The navigation of this softwares is very much user friendly.
• It increases our new customer by using its deferential method of new level of retail banking.
• Our banking treasury is also incresing.
• It's helping us to be more modernized.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.

• Well so far so good for us.
• In financial messaging service it shoudn't cover all messeges or history of customers, it seems puzzling
• software use for transaction sometimes take some time but its not a big deal.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.

Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)

As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.

During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.

The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.

MutualMind has always been quick to address any issues or questions we have.

Not really...MutualMind was very professional and helped with all stages of our setup and implementation.

Well, We observed several software for our need. And Finastra Total Lending met up our criteria will everything we needed. Especially our budget meets up with Finastra Total Lending along with our estimated goals with this project.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned before, Radian6 and Sysomos Heartbeat.

• It increases our monthly new customer about 500-700.
• Our market price in stock maret is increasing.
• We are now more connected in industrialize banking sectors.
• Data analysis of each customer is more easy for us by collecting the core data.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.