FIS Operations Workflow Manager vs. SS&C Blue Prism

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FIS Operations Workflow Manager
Score 6.0 out of 10
N/A
FIS® Operations Workflow Manager (formerly Macess) is an insurance business process management and enterprise content management solution built to meet the complex needs of the world’s health, life, and property and casualty insurers. Workflow Manager helps connect and streamline operations, enabling insurers to optimize systems and processes while ensuring accuracy and transparency using streamlined insurance workflow automation.N/A
SS&C Blue Prism
Score 9.3 out of 10
N/A
SS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
Pricing
FIS Operations Workflow ManagerSS&C Blue Prism
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FIS Operations Workflow ManagerSS&C Blue Prism
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FIS Operations Workflow ManagerSS&C Blue Prism
Considered Both Products
FIS Operations Workflow Manager

No answer on this topic

SS&C Blue Prism
Chose SS&C Blue Prism
It easily tailor to the use case we had that is to effectively automate email communication, while it had other options that allows us to integrate more use cases in future. While the other options did allow us to manage but the results were ineffective and there was no scope …
Chose SS&C Blue Prism
It offers the same user experience as other RPA solutions such as Automation Anywhere and UiPath, but with the added benefit of being able to leverage the cloud for scalability and manageability. Blue Prism Cloud works in conjunction with existing IT infrastructure, allowing …
Chose SS&C Blue Prism
For Windows applications, I believe Blue Prism is the most suitable and reliable tool yet.
Chose SS&C Blue Prism
Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I …
Chose SS&C Blue Prism
UiPath Enterprise RPA Platform and Automation Anywhere
Chose SS&C Blue Prism
I have chosen BP as it's easy to implement, understand and Develop the bots.
Chose SS&C Blue Prism
Blue Prism has played a very crucial role in understanding the analytics of the firm and the customers to know a better understanding of their requirements and to be delivered.
Chose SS&C Blue Prism
Both are great tools and each has pros and cons. They used to rectify the cons in the subsequent release. While getting an RPA software into our firm we did a benchmark between Blue Prism and AA to see which will suit well for us. It was neck to neck in most of the automation …
Chose SS&C Blue Prism
Better interface, better process management, not only in run time but also in controllers task.
Chose SS&C Blue Prism
I use all the three tools and I felt the blue prism is best suitable for back end automation and performing the tasks robust and in a proper manner. It has all the features involved and all the purchased licenses are same with the features available to all the users and making …
Chose SS&C Blue Prism
UiPath is a good tool but open source so has a bit of limitation (but not much). We'd rate both the products at par almost but Blue Prism is more popular and famous as of now so our team took that into consideration before making the final decision about the purchase.
Chose SS&C Blue Prism
We implemented Blue Prism RPA for a highly complex process which required a complex set up. Since then, it has been working excellently with high accuracy.
Chose SS&C Blue Prism
Blue Prism RPA tool is best for any kind of user. You need not be a hardcore programmer to work on automation through Blue Prism. The core architecture is very simple and it is easy to build and maintain the infrastructure required for Blue Prism. Blue prism portal is very well …
Chose SS&C Blue Prism
In our company, we are using many RPA tools. For most of our medium projects we are using Blue Prism, as other tools are frequently crashing. One of the best features is that the robots can be unattended. Blue Prism has a high rate of reliability when compared to other tools, …
Chose SS&C Blue Prism
I have used/evaluated Automation Anywhere and UI Path.
Chose SS&C Blue Prism
We chose BluePrism for the well-defined hierarchy. The values of the company were in agreement with ours. The negotiation was good, and we were convinced that the tool would meet our demands satisfactorily.
Chose SS&C Blue Prism
It’s more robust for enterprise usage; UIPath had an awful demo when we talked to them. Automation anywhere focuses on desktop automation with its recorder capabilities. Work Fusion focuses on intelligent use cases as opposed to automating the commonly used manual processes. …
Chose SS&C Blue Prism
UiPath is a more visually appealing, middle of the range, free alternative to Blue Prism. It's, in my opinion, easier to pick up, obviously due to a person being able to download it for free and try it out, and also because of it's excellent online academy. However, Blue Prism …
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User Ratings
FIS Operations Workflow ManagerSS&C Blue Prism
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.5
(0 ratings)
User Testimonials
FIS Operations Workflow ManagerSS&C Blue Prism
Likelihood to Recommend
No answers on this topic
Blue Prism Intelligent RPA is well suited for the processes which are rules-based in nature. This software works well with web based application integrations. It's very easy to capture the object details and code the workflow with ease. The record functionally will do the trick most of the time and will save a lot of effort in coding the workflow. Work needs to continue in the surface automation part. It works with surface automation but there are chances of failure sometimes and we feel like the control of automation is very fragile.
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Pros
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  • Storing information from email in a standard data set
  • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
  • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
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Cons
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  • Object handling can be improved more and instead of going through each and every object to find its functionality it is hard and only the experienced BP tool user can understand.
  • The identification of the elements can be improved much more with having useful details in place instead of only using the Indexes for the elements.
  • In the environment variables pane, they can add some grouping facility to divide the variables in the environment variables section.
  • Can improve the calculation stage for doing string operations using the VB commands instead of using code and inbuilt native functions to save time.
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Usability
No answers on this topic
A very user-friendly workflow creation process. A dashboard to provide a full visibility of the workflow and processes. We're able to easily monitor ongoing, pending, stopped, error workflows and act swiftly when there was a red flag. Also implemented workflow approval process where task require multi-level approval for proper ISO documentation.
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Support Rating
No answers on this topic
Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
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Alternatives Considered
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It offers the same user experience as other RPA solutions such as Automation Anywhere and UiPath, but with the added benefit of being able to leverage the cloud for scalability and manageability. Blue Prism Cloud works in conjunction with existing IT infrastructure, allowing users to continue running their current IT operations while automating processes.

Compared to Automation Anywhere and UiPath, Blue Prism Cloud has several distinct advantages. Firstly, it provides pre-built templates for commonly used tasks, enabling businesses to scale faster with increased agility. Secondly, its hybrid deployment model allows users to select either private or public clouds - providing improved scalability and flexibility.
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Return on Investment
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  • Saved a considerable amount of time ( More than 5000 Hours of manual work so far )
  • Saved considerable amount of money as well ( If their costing improve, this matrix will improve largely for all organizations )
  • It requires very less coding so instead of hiring new people trained in a specific tool we were able to manage this with the existing workforce with a few weekend classes.
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