Blue Prism - Overall Usage Experience
August 13, 2019

Blue Prism - Overall Usage Experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blue Prism

It is primarily used to automate repeated tasks which don't require human intervention. A few HR processes have already been automated. A couple of accounting functionalities are in the process of automation. Once done, it'll be able to handle these tasks without any hassle. We're offering clients to include these in their own processes as well and talks for this are in the finalizing stage.
  • Data manipulation and handling is very easy and user friendly.
  • Email handling is spot on and we are able to automate this task easily.
  • It is considerably secure in handling sensitive data like credentials
  • Costing is on the higher side.
  • Object recognition could use a little improvement.
  • It's almost there but If we could do away with almost any need for coding it'll be great.
  • Saved a considerable amount of time ( More than 5000 Hours of manual work so far )
  • Saved considerable amount of money as well ( If their costing improve, this matrix will improve largely for all organizations )
  • It requires very less coding so instead of hiring new people trained in a specific tool we were able to manage this with the existing workforce with a few weekend classes.
It's easy to handle and automate. Saves time and money in significant manner. Once a process is implemented, it performs the tasks with more than 95% accuracy so that's a big help. Costing is a bit high and object recognition work may need time to be hands on that's [the reason] this rating.
Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
UiPath is a good tool but open source so has a bit of limitation (but not much). We'd rate both the products at par almost but Blue Prism is more popular and famous as of now so our team took that into consideration before making the final decision about the purchase.
Unified Functional Testing (formerly HP UFT), UiPath Enterprise RPA Platform, Micro Focus LoadRunner (formerly HP LoadRunner)
As elaborated earlier, it can very easily handle a large amount of data. There have been instances when more than 10000 lines of customer data was processed overnight as bots divided work among themselves. Also, since it can handle emails as well so we don't need to worry about manually doing it later on to share the logs and results. People new to automation will find it a bit tedious at the beginning because object recognition methods will take a while to catch on. Also pricing will need improvement for larger market capture.