2 Ratings
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Score 6 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • Fiserv eBill Distribution (Biller Direct) and Payline Data are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Fiserv eBill Distribution (Biller Direct)

100%
1 Rating
10.0

Payline Data

100%
1 Rating

Likelihood to Recommend

Fiserv

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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Payline Data

For medium, to large companies, I have recommended Payline Data.
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Pros

Fiserv

  • The application is very user-friendly.
  • Easy set up, and integration.
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Payline Data

  • Payline Data has a great gateway and interface. Most credit card processors use a third party gateway to process payments. I liked that Payline had their own and therefore I didn't have to pay another company additional money. So this saves me money. To be honest it is a good tactical marketing advantage for them as well. If I need to log in and see transactions I log in to their site. The company that I used to work before used the third party, so I can't even remember their name as I rarely visited their site.
  • At first, their gateway interface was very blah. It did the trick, but it was so plain and frankly, it was ugly. They redesigned it several months ago and it looks a lot better now. Very easy to use as well.
  • Their API was very easy to set up. I did have a few questions about it and I was able to get very quick help.
  • They quickly set up my account. This was very important to me. I had tried to contact several credit card processors and had to wait for several of them to return my call. I immediately got a hold of Payline and they had the account set up quickly.
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Cons

Fiserv

  • Limitations on reporting/monitoring capabilities.
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Payline Data

  • I only have one complaint and it is a very simple one and probably easy to fix. But I receive a daily email from them that has my automatic subscription charges that were done early that morning. It shows a summary of the charges and the declines. The declines show a detailed description of what transaction was declined. But the successful charges are not listed. I wish it would list the successful charges as well.
  • The only other thing I wish is, I wish they were free :). But of course, they need to make money. With that being said, I think they are cheaper than some of the ones I have used before. Especially since I use their gateway and don't pay additional gateway fees.
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Pricing Details

Fiserv eBill Distribution (Biller Direct)

Starting Price

Editions & Modules

Fiserv eBill Distribution (Biller Direct) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Payline Data

    Starting Price

    $0.2 Per Transaction

    Editions & Modules

    Payline Data editions and modules pricing
    EditionModules
    Swiping In person$0.201

    Footnotes

    1. Per Transaction

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Fiserv

    No answers on this topic

    Payline Data

    Honestly, I don't remember the names of the other credit card processors I have used prior to Paypal and Payline Data. I have used other merchant account services that integrate with the Authorize.net gateway. But Paypal was by far the worst. It was overpriced and integration was a mess as they themselves on their own site had outdated information. I wasn't just using Paypal's regular business account but I also had their merchant account services. Which meant I could process credit cards without people even knowing I was using Paypal. Their merchant card services were very sloppy and the API was a mess to set up. But the worst part of Paypal was their professionalism. On the other hand, Payline Data was easy to set up, cheaper to use and great personal and professional customer service. I felt very well taken care of.
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    Return on Investment

    Fiserv

    • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
    • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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    Payline Data

    • They have been easy to get a hold of if I have a question
    • They seem less expensive than some of the other processors I have used.
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