Fiserv eBill Distribution (Biller Direct) vs. Payline Data

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv eBill Distribution (Biller Direct)
Score 6.0 out of 10
N/A
Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A
Payline Data
Score 10.0 out of 10
N/A
Payline Data is a payment gateway for online merchants, brick-and-mortal purchases, and mobile application purchases acquired by Pineapple Payments in late 2017.
$0.20
Per Transaction
Pricing
Fiserv eBill Distribution (Biller Direct)Payline Data
Editions & Modules
No answers on this topic
Swiping In person
$0.20
Per Transaction
Offerings
Pricing Offerings
Fiserv eBill Distribution (Biller Direct)Payline Data
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fiserv eBill Distribution (Biller Direct)Payline Data
Top Pros
Top Cons
Best Alternatives
Fiserv eBill Distribution (Biller Direct)Payline Data
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.0 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv eBill Distribution (Biller Direct)Payline Data
Likelihood to Recommend
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Fiserv eBill Distribution (Biller Direct)Payline Data
Likelihood to Recommend
Fiserv
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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Payline Data
For medium, to large companies, I have recommended Payline Data.
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Pros
Fiserv
  • The application is very user-friendly.
  • Easy set up, and integration.
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Payline Data
  • Payline Data has a great gateway and interface. Most credit card processors use a third party gateway to process payments. I liked that Payline had their own and therefore I didn't have to pay another company additional money. So this saves me money. To be honest it is a good tactical marketing advantage for them as well. If I need to log in and see transactions I log in to their site. The company that I used to work before used the third party, so I can't even remember their name as I rarely visited their site.
  • At first, their gateway interface was very blah. It did the trick, but it was so plain and frankly, it was ugly. They redesigned it several months ago and it looks a lot better now. Very easy to use as well.
  • Their API was very easy to set up. I did have a few questions about it and I was able to get very quick help.
  • They quickly set up my account. This was very important to me. I had tried to contact several credit card processors and had to wait for several of them to return my call. I immediately got a hold of Payline and they had the account set up quickly.
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Cons
Fiserv
  • Limitations on reporting/monitoring capabilities.
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Payline Data
  • I only have one complaint and it is a very simple one and probably easy to fix. But I receive a daily email from them that has my automatic subscription charges that were done early that morning. It shows a summary of the charges and the declines. The declines show a detailed description of what transaction was declined. But the successful charges are not listed. I wish it would list the successful charges as well.
  • The only other thing I wish is, I wish they were free :). But of course, they need to make money. With that being said, I think they are cheaper than some of the ones I have used before. Especially since I use their gateway and don't pay additional gateway fees.
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Alternatives Considered
Fiserv
No answers on this topic
Payline Data
Honestly, I don't remember the names of the other credit card processors I have used prior to Paypal and Payline Data. I have used other merchant account services that integrate with the Authorize.net gateway. But Paypal was by far the worst. It was overpriced and integration was a mess as they themselves on their own site had outdated information. I wasn't just using Paypal's regular business account but I also had their merchant account services. Which meant I could process credit cards without people even knowing I was using Paypal. Their merchant card services were very sloppy and the API was a mess to set up. But the worst part of Paypal was their professionalism. On the other hand, Payline Data was easy to set up, cheaper to use and great personal and professional customer service. I felt very well taken care of.
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Return on Investment
Fiserv
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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Payline Data
  • They have been easy to get a hold of if I have a question
  • They seem less expensive than some of the other processors I have used.
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