Fiserv eBill Distribution (Biller Direct) vs. VolPay

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.

Incentivized

Volante has been a great partner. They listen to our needs and are always receptive and responsive in helping us come up with solutions and enhancements.

• The application is very user-friendly.
• Easy set up, and integration.

Incentivized

• Scale
• Customability
• Message translation

• Limitations on reporting/monitoring capabilities.

Incentivized

Very robust, but has a bit of a learning curve. UX could use some refreshing in some areas.

It's much easier to use, scales better, is more flexible, is a more complete product offering, is much easier and quicker to implement, and adds new product offerings more often than the competition

• The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
• The application has also assisted with eliminating wasted costs on paper and mailing resources.

Incentivized

• Gain in operational efficiency
• Reduction in internal IT costs