Fiserv Loancierge vs. LoanPro

It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.

Incentivized

Any lender that needs to manage a portfolio, provide servicing or have a thoughtful collection process.

• connects to Portico
• Lets you know when someone else is in your loan

Incentivized

• Smooth Sleek UI and Zero Bugs (so far!)
• Customizable Segmentations (Loan Statuses/Portfolios)
• Several Bolt-On Ready-To-Go Integrated Vendors for items like SMS Email Phone etc.

Incentivized

• Missing certain pieces to make it eaiser
• not everything transfers from one program to antother
• having to go back and forth between queues instead of the back button

Incentivized

• Screen spacing can be improved or optimized better.
• Contract is somewhat rigid to Loan Volumes.

Incentivized

Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.

Incentivized

• I do not see that side of things, i just write the loans and send to underwriting

Incentivized

• Better Customer Experience
• More Control over Security Levels (Employees & Vendors)
• Increased Scalability to Grow

Incentivized