Loancierge Review!
Updated October 12, 2022

Loancierge Review!

Rhiannon Buckwalter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fiserv Loancierge

Currently, I use it on a daily basis to prepare and write loans for our members. It is a good tool but definitely could use some upgrades for ease of access.
  • connects to Portico
  • Lets you know when someone else is in your loan
  • Missing certain pieces to make it eaiser
  • not everything transfers from one program to antother
  • having to go back and forth between queues instead of the back button
  • Keeping track of the loans
  • Queue separation
  • Status of each loan
  • I do not see that side of things, i just write the loans and send to underwriting
Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.

Do you think Fiserv Loancierge delivers good value for the price?

Not sure

Are you happy with Fiserv Loancierge's feature set?


Did Fiserv Loancierge live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Fiserv Loancierge go as expected?

I wasn't involved with the implementation phase

Would you buy Fiserv Loancierge again?


It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.