Fiserv WC3 Client Portal vs. Oracle WebCenter Portal

I would say using the PCF setting online guide is a very good place to start if you are looking to pick and choose your financial institution setting. It can be overwhelming for them but you can help them navigate according to all the descriptions.

Incentivized

Based on my experience with Oracle WebCenter Portal, it is best suited for [Oracle's] existing customers who are already familiar with Oracle products but need to look for [a] specific topic in a broad sense. It is also suitable for people who are not Oracle customers yet but has industry experience and simply looking to enhance their Oracle knowledge and compare [it] with other products in the industry. I think it's less appropriate for people who are looking for answers to very specific technical questions for an Oracle product.

Incentivized

• Logo management
• Partnering to change card management
• PCF Setting

Incentivized

• Allows personalization integration
• Allows API integration
• Google search integration

Incentivized

• The speed of getting things done
• Training materials are challenging

Incentivized

• Unexpected cryptic error messages.
• The site does not seem to have SSO capability as I have logged into my user account already, but it still can't verify at the Support page
• AI should be built into the portal to auto-assist when error occurs.

Incentivized

It's all comparable and very expensive.

Incentivized

• Help us initiate new projects in a timely manner
• Hinder us from new projects by not committing to dates

Incentivized

• It's hard to calculate specifically the ROI Oracle WebCenter Portal had.
• After all, this is a portal for users to find information.
• This is a starting point for users to navigate, and it would be dependent on how far the users drill down to get the specific information they need to grow their business.

Incentivized