Item: Fiserv WC3 Client Portal
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

To manage our PCF settings and how to assess and allow clients to onboard using the settings and their clients' needs, they allow us to pull dates from core data, we allow them to manage testing logos and titles in our testing environments, and we use them for card processing for debit and credit for our card management program.

Pros and Cons

Logo management
Partnering to change card management
PCF Setting

The speed of getting things done
Training materials are challenging

Most Important Features

Ease of navigation
Ease of submitting tickets

Return on Investment

Help us initiate new projects in a timely manner
Hinder us from new projects by not committing to dates

Alternatives Considered

N/A

Key Insights

Do you think Fiserv WC3 Client Portal delivers good value for the price?

Yes

Are you happy with Fiserv WC3 Client Portal's feature set?

Yes

Did Fiserv WC3 Client Portal live up to sales and marketing promises?

Yes

Did implementation of Fiserv WC3 Client Portal go as expected?

Yes

Would you buy Fiserv WC3 Client Portal again?

Yes

Other Software Used

WalkMe, Adobe Acrobat Reader DC, Snagit

Likelihood to Recommend

I would say using the PCF setting online guide is a very good place to start if you are looking to pick and choose your financial institution setting. It can be overwhelming for them but you can help them navigate according to all the descriptions.

Fiserv Client Portal

Overall Satisfaction with Fiserv WC3 Client Portal