Fiserv Wealth Management Network vs. TIBCO Messaging

Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.

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Organization which uses TIBCO Business Works or TIBCO Business Process Management or TIBCO BPM Enterprise can make use of TIBCO Messaging as it works well with other TIBCO tools. Many TIBCO tools have TIBCO Messaging products bundled as a package along with other TIBCO tools. Use of dynamic topics and queues makes run time processing easier.

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• R&D is fantastic as they have the resources
• Online resources to help figure things out
• Easy to navigate

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• Tibco EMS performs very well, and it meets our stringent performance requirements for corporate messaging backbone.
• Tibco EMS scales well, and this is another of our stringent requirements.
• Tibco provides good support for the EMS product, and continues to improve it. This is important as we don't want to use something that does not keep up with the changes in the technology landscape.

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• Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
• the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
• more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.

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• In terms of TIBCO Messaging, it would nice to have a more out-of-the-box way of linking its objects (queues, topics) directly to those of other popular solutions like MQ or Kafka.
• Not being able to filter (that is, using selectors) through patterns/subtexts on the message body is missed on occasions.
• Given the current trends and state-of-art, lift & shift of on-premise EMS clusters to cloud architectures should be more directly attainable.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

EMS is a solid system and I see no reason to abandon it, in fact I am eager to see what the next versions will offer and future road maps. Knowing we have support to help us in case of problems is invaluable, both in case of critical issues and to improve overall performance.

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Independently Invited by TrustRadius

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Far superior in my opinion. More features, easier to navigate and superior customer service

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We also use other messaging products: IBM MQ, especially for integration with other systems (server2server), which has been an industry standard for a long time, and Apache Kafka for cloud-native applications. EMS is a worse option compared to them, but it is still acceptable.

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• Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
• Standardized platform for our staff which translates to better retention and a lower training effort.
• Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Improved developer productivity as TIBCO Enterprise Message Service requires minimal coding
• Quicker time to market as the configuration / onboarding can be automated with this tool
• Ability to onboard more clients/consumers as the tool can handle large volumes seamless
• Improved visibility on the end to end process as the product provides monitoring by using JMS header information