Five9 Intelligent Virtual Agent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Five9 Intelligent Virtual Agent
Score 9.1 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Pricing
Five9 Intelligent Virtual Agent
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Five9 Intelligent Virtual Agent
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Five9 Intelligent Virtual Agent
Considered Both Products
Five9 Intelligent Virtual Agent
Top Pros
Top Cons
Best Alternatives
Five9 Intelligent Virtual Agent
Small Businesses
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternatives
User Ratings
Five9 Intelligent Virtual Agent
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
Five9 Intelligent Virtual Agent
Likelihood to Recommend
Five9
It works great in the pre-qualify area
Read full review
Pros
Five9
  • pre qualify processing
  • real time analytics
  • scores calls quality
Read full review
Cons
Five9
  • more training would be good
  • documentation and case study materia;
Read full review
Alternatives Considered
Five9
It does an excellent cost-effective job
Read full review
Return on Investment
Five9
  • pre qualify process is big
  • real time analytics are great
Read full review
ScreenShots