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Fleet Complete vs. Samsara Apps & Driver Workflows

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fleet Complete

    Score7 out of 10
    N/AFleet Complete in Toronto offers a suite of fleet management and telematics applications, covering GPS tracking, dispatching decisions, asset tracking for heavy duty equipment, Electronic Logging Device (ELD), a mobile inspection app, and a Task Tracker application for managing workforce resources in the field.N/A

    Samsara Apps & Driver Workflows

    Score7.6 out of 10
    N/AThe Samsara Driver App provides guided workflows and real-time updates so drivers can minimize guesswork, reduce manual form entry, and stay connected to dispatch.N/A
    Pricing
    Fleet CompleteSamsara Apps & Driver Workflows
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fleet CompleteSamsara Apps & Driver Workflows
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Fleet CompleteSamsara Apps & Driver Workflows
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Fleet CompleteSamsara Apps & Driver Workflows
    Likelihood to Recommend
    Fleet Complete
    Fleet Complete is a great software with a great build. I would just like to see them update some of the features. The desktop version is a big item that really could use an update. They also need to set up an alert system that will notify you when a tracker stops working. Other than that, it is an easy to use system. The trackers are easy to install and there are numerous reports that you are able to pull on demand. Great for IFTA tracking!
    Incentivized
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    Samsara
    We use the Samsara Apps & Driver Workflows to record incidents which happen away from the depot. It enables drivers to record where & when an incident happens. They can add a picture, video or other media relating to the incident. The system guides the driver through questions to make the process easier.
    Incentivized
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    Pros
    Fleet Complete
    • Affordable.
    • Includes a lot of added benefits such as BigRoad.
    Incentivized
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    Samsara
    No answers on this topic
    Cons
    Fleet Complete
    • Desktop version is very outdated. Needs to be created to work with Macs as well.
    • The trackers will stop working without notifying you. Would be nice if there was an alert when they were getting low or not reporting.
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    Samsara
    No answers on this topic
    Usability
    Fleet Complete
    No answers on this topic
    Samsara
    Driver workflows lets our Ops team review issues in real time, make vehicle substitutions when necessary, and schedule maintenance when a defect is found. It helps us stay on top of issues before they become bigger, which saves down-time for vehicles. Drivers are comfortable with the flow, which makes them more likely to be highly compliant with using the app.
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    Support Rating
    Fleet Complete
    Sometimes it can take days to get through to support. It is also an inconvenience when you have to get a device replaced. First you have to call them to troubleshoot the device. Then they have to create the order, which then takes about another month to get to you. This leaves you with over a month without a working device. They do not credit you for this downtime either.
    Incentivized
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    Samsara
    No answers on this topic
    Alternatives Considered
    Fleet Complete
    Fleet Complete works ten times better than Teletrac did. We utilized Teletrac for 3 years, and for a good two of those years, half of our devices would not work. It was a nightmare to try to get them replaced also.
    Incentivized
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    Samsara
    We found Microlise very difficult to work with, both from a procurement perspective, demo & from historically using some of their solutions. The App isn't as dynamic as Samsara Apps & Driver Workflows & we struggled to be able to evaluate the tool, not being able to get the same results made us move onto other options.
    Incentivized
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    Return on Investment
    Fleet Complete
    • Peace of mind when it comes to hanging assets.
    • We have saved a lot of time when trying to calculate IFTA each quarter.
    Incentivized
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    Samsara
    No answers on this topic
    ScreenShots