Flexport vs. FourKites

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flexport
Score 8.0 out of 10
N/A
Flexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A
FourKites
Score 8.3 out of 10
N/A
FourKites, headquartered in Chicago, offers their freight tracking and management products, supporting freight and logistics management. Their offerings include load tracking for truckload, ocean freight, and rail transport, real-time predictive ETA, proof-of-delivery and dock rating, refrigerated freight temperature tracking, and other features.N/A
Pricing
FlexportFourKites
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FlexportFourKites
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FlexportFourKites
Top Pros

No answers on this topic

User Ratings
FlexportFourKites
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
FlexportFourKites
Likelihood to Recommend
Flexport
Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
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FourKites
We are using this tool for years in our organization; it is playing a significant role in our organization. I would suggest it to those companies that are looking for efficient supply chain visibility software. It will give you information about automated capacity matching, thus you must give it a try.
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Pros
Flexport
  • Real time visualization of importing status.
  • Dedicated staff members on the back end who genuinely care about doing good work.
  • Native reporting dashboard.
  • Search function for all historical shipments.
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FourKites
  • I like its feature of MacroPoint that helps me to get the location visibility and provides me detailed analytical solutions.
  • Not only in tracking but it has also given me the vision to analyze which will be the best suitable carriers for me that could match our network, thus it increases the efficiency and creates greater margins.
  • For me, it is a very useful platform. Its automation programs give easiness in may daily work.
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Cons
Flexport
  • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
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FourKites
  • I do not have any major complaint against Fourkites.
  • It is going well and keeps every single feature I want in its services.
  • The price should be revised and should be made more comfortable for the users.
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Support Rating
Flexport
Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
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FourKites
No answers on this topic
Alternatives Considered
Flexport
Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
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FourKites
No answers on this topic
Return on Investment
Flexport
  • Increase in confidence and visibility into shipping timeline.
  • Increased historical data access, trending and reporting.
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FourKites
  • They should reduce its cost.
  • Customer support is well-trained and professional.
  • KPIs performance is amazing.
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