TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexport

    Score8 out of 10
    N/AFlexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A

    FourKites

    Score8.3 out of 10
    N/AFourKites, headquartered in Chicago, offers their freight tracking and management products, supporting freight and logistics management. Their offerings include load tracking for truckload, ocean freight, and rail transport, real-time predictive ETA, proof-of-delivery and dock rating, refrigerated freight temperature tracking, and other features.N/A
    Pricing
    FlexportFourKites
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlexportFourKites
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    FlexportFourKites
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FlexportFourKites
    Likelihood to Recommend
    Flexport
    Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
    Incentivized
    Read full review
    FourKites
    We are using this tool for years in our organization; it is playing a significant role in our organization. I would suggest it to those companies that are looking for efficient supply chain visibility software. It will give you information about automated capacity matching, thus you must give it a try.
    Read full review
    Pros
    Flexport
    • Real time visualization of importing status.
    • Dedicated staff members on the back end who genuinely care about doing good work.
    • Native reporting dashboard.
    • Search function for all historical shipments.
    Incentivized
    Read full review
    FourKites
    • I like its feature of MacroPoint that helps me to get the location visibility and provides me detailed analytical solutions.
    • Not only in tracking but it has also given me the vision to analyze which will be the best suitable carriers for me that could match our network, thus it increases the efficiency and creates greater margins.
    • For me, it is a very useful platform. Its automation programs give easiness in may daily work.
    Read full review
    Cons
    Flexport
    • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
    Incentivized
    Read full review
    FourKites
    • I do not have any major complaint against Fourkites.
    • It is going well and keeps every single feature I want in its services.
    • The price should be revised and should be made more comfortable for the users.
    Read full review
    Support Rating
    Flexport
    Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
    Incentivized
    Read full review
    FourKites
    No answers on this topic
    Alternatives Considered
    Flexport
    Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
    Incentivized
    Read full review
    FourKites
    No answers on this topic
    Return on Investment
    Flexport
    • Increase in confidence and visibility into shipping timeline.
    • Increased historical data access, trending and reporting.
    Incentivized
    Read full review
    FourKites
    • They should reduce its cost.
    • Customer support is well-trained and professional.
    • KPIs performance is amazing.
    Read full review
    ScreenShots