Flexport vs. FourKites

Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.

Incentivized

We are using this tool for years in our organization; it is playing a significant role in our organization. I would suggest it to those companies that are looking for efficient supply chain visibility software. It will give you information about automated capacity matching, thus you must give it a try.

• Real time visualization of importing status.
• Dedicated staff members on the back end who genuinely care about doing good work.
• Native reporting dashboard.
• Search function for all historical shipments.

Incentivized

• I like its feature of MacroPoint that helps me to get the location visibility and provides me detailed analytical solutions.
• Not only in tracking but it has also given me the vision to analyze which will be the best suitable carriers for me that could match our network, thus it increases the efficiency and creates greater margins.
• For me, it is a very useful platform. Its automation programs give easiness in may daily work.

• Occasionally we're asked to provide duplicate information (HTS codes, or documentation).

Incentivized

• I do not have any major complaint against Fourkites.
• It is going well and keeps every single feature I want in its services.
• The price should be revised and should be made more comfortable for the users.

Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.

Incentivized

Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.

Incentivized

• Increase in confidence and visibility into shipping timeline.
• Increased historical data access, trending and reporting.

Incentivized

• They should reduce its cost.
• Customer support is well-trained and professional.
• KPIs performance is amazing.