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Flexport vs. Infor Supply Chain Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexport

    Score8 out of 10
    N/AFlexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A

    Infor Supply Chain Management

    Score6 out of 10
    N/AInfor supply chain management solutions deliver intelligent, real-time supply chain orchestration by connecting companies to their supply chain partners and digitally transforming processes from planning to delivery both within and outside the enterprise. Infor Supply Chain Management replaces the former Lawson brand SCM product.N/A
    Pricing
    FlexportInfor Supply Chain Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FlexportInfor Supply Chain Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    FlexportInfor Supply Chain Management
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FlexportInfor Supply Chain Management
    Likelihood to Recommend
    Flexport
    Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
    Incentivized
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    Infor
    For any company that creates purchase orders to receive parts, inventory, or any type of order, Lawson Supply Chain Management is a great tool to help automate the ability to approve and reject orders and allows users to be able to track orders much quicker. Typical types of customers that can benefit are hospitals, retail, and the public sector to name a few.
    Incentivized
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    Pros
    Flexport
    • Real time visualization of importing status.
    • Dedicated staff members on the back end who genuinely care about doing good work.
    • Native reporting dashboard.
    • Search function for all historical shipments.
    Incentivized
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    Infor
    • Automation approval flow is by far the best feature as it allows a user to set their own checkpoints and users to approve and reject orders.
    • Being able to track and find orders in the system makes it a robust application to allow for quicker delivery and receipt of POs. At the same time it helps vendors get paid quicker since everything can be tracked quicker.
    • User interface built for end users who do not go into Lawson everyday. This interface shows only what a requester would require to place an order similar to Amazon.
    Incentivized
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    Cons
    Flexport
    • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
    Incentivized
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    Infor
    • The User Interface that everyday SCM users access is out of date and needs updating. Luckily in version XI the entire user experience is being enhanced to fix this issue.
    • Tracking of POs and Receipts and invoices are difficult for end users to research. They usually would require lawson access and/or need to get a buyer involved. Luckily there are third party companies that built add-ons for lawson to allow end users to track this info.
    • Out of the box reporting doesn't have a great look to it. Many folks from finance do not like the appearance of the reports. Again Lawson has finally listened and now allows users to customize the look of those reports.
    Incentivized
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    Support Rating
    Flexport
    Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
    Incentivized
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    Infor
    No answers on this topic
    Alternatives Considered
    Flexport
    Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
    Incentivized
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    Infor
    Lawson SCM has been the leader in the space for a while. All of the new competitors don't have enough experience or enough customers to fully understand the needs of our company. Lawson continues to work with their customers for ideas on new enhancements and is evident in the latest offering with a redesign of how SCM makes it easier to track and automate the SCM part of the business
    Incentivized
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    Return on Investment
    Flexport
    • Increase in confidence and visibility into shipping timeline.
    • Increased historical data access, trending and reporting.
    Incentivized
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    Infor
    • As a customer of the tool it allowed for quicker responses when issues came up. It allowed for quick feedback and issue resolution since everything could be tracked.
    • The ability to add images into the application allows for better use of the tool as both buyers, vendors, and the AP Department can gain advantages from the built in imaging allowed for users.
    • Approval flows allows for custom tailoring for what kind of expense goes to which people for approval. This makes getting orders approved easier and more concise.
    Incentivized
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    ScreenShots