TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flexport

    Score8 out of 10
    N/AFlexport in San Francisco offers a freight forwarding solution via its eponymous platform, designed to bring visibility, analytics, and collaboration to large shipping operations.N/A

    Pantonium

    N/AN/AN/A

    $60

    per month

    Pricing
    FlexportPantonium
    Editions & Modules
    No answers on this topic
    Basic
    $60
    per month
    Offerings
    Pricing Offerings
    FlexportPantonium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    FlexportPantonium
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FlexportPantonium
    Likelihood to Recommend
    Flexport
    Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    Pros
    Flexport
    • Real time visualization of importing status.
    • Dedicated staff members on the back end who genuinely care about doing good work.
    • Native reporting dashboard.
    • Search function for all historical shipments.
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    Cons
    Flexport
    • Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    Support Rating
    Flexport
    Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    Alternatives Considered
    Flexport
    Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    Return on Investment
    Flexport
    • Increase in confidence and visibility into shipping timeline.
    • Increased historical data access, trending and reporting.
    Incentivized
    Read full review
    Pantonium
    No answers on this topic
    ScreenShots